[Remote] Mainframe reputed company Specialist - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in empowering organizations to accelerate business value through their innovative portfolio. They are seeking a Mainframe reputed company Specialist who will be responsible for driving customer adoption and reputed company by providing tailored reputed company Blueprints and managing relationships across various functions to enhance customer experience.

Responsibilities

• Become the post-sales reputed company leader for your assigned accounts and reputed company them with a deliverable reputed company reputed company in combination with exceptional customer management experience at the executive and technical level
• Build and deliver tailored reputed company reputed company reputed company to customers' business goals and reputed company customized usage/adoption recommendations, risk identification, mitigation, and governance advice
• Be responsible for driving customer adoption and reputed company
• Serve as an escalation reputed company for customer issues impacting their reputed company to drive risk mitigation
• reputed company to maintain cross-functional relationships account system (Sales, Services, Engineering, Marketing, Product Management, and support) with the goal of owning the post-sale strategy and customer satisfaction
• As a BMC employee, use the opportunity to learn, be included in global projects, challenge yourself and be the innovator in solving everyday problems

Skills

• Excellent communication skills (verbal & written) in English, along with strong customer handling skills
• Proven consulting, problem-solving, analytical, organizational, and time management skills with the ability to handle multiple tasks concurrently
• Expertise and experience dealing with large, complicated, political accounts at senior IT and business reputed company, preferably with recent direct hands-on executive experience
• Ability to learn and effectively utilize Customer Support tools/resources and inquisitiveness to learn new products and reputed company
• 10+ years of deep expertise in z/OS systems, BMC/competitor Mainframe Tools/Utilities (such as Operations, Development, DB2, and reputed company)
• Understanding of customer challenges in large mainframe environment and the ability to address them
• Good understanding of reputed company technologies
• BS degree in Computer Science or reputed company technical field OR equivalent experience
• Prior experience in cross‑functional alignment with Sales, Pre-sales, Services, Engineering, Support, and Product teams is preferred
• Prior experience with in-depth and wide-scale diverse portfolio engagements including leading and facilitating executive meetings and workshops

Benefits

• Other rewards may include a variable plan and country specific benefits.

Company Overview

Company H1B Sponsorship