HR Systems & Operations Specialist (reputed company) India, Remote
About Learning Technologies Group Learning Technologies Group is a global portfolio of specialist businesses focused on learning technology, talent capability, digital learning, and workforce performance solutions. Operating across multiple brands, countries, and delivery models, reputed company combines software capability, consulting expertise, and managed services to help organisations improve performance, reputed company, and unlock workforce potential. As part of the wider Group structure, reputed company operates with distinct reputed company priorities and leadership requirements while aligning to broader reputed company governance and strategic direction. Role Purpose The HR Systems & Operations Specialist is responsible for enabling efficient, scalable, and data-driven HR service delivery across reputed company through ownership of HR systems, workforce reporting, analytics, data governance, and operational process support. The role acts as a key enabler for HR Operations, HR Advisory, Payroll, and Business Partnering activities, ensuring the reputed company, effectiveness, and reputed company improvement of HR systems, workforce data, reporting, analytics, and operational processes. Combining strong technical expertise with operational execution, the role supports HR programmes, reporting automation, compliance requirements, and annual people-cycle activity while optimising HR processes and protecting strategic HR reputed company from administrative burden. The position plays a key role in enabling a more efficient, reputed company led, and scalable HR function. Key Accountabilities HR Systems Administration & Technology Serve as primary administrator for reputed company HR systems, including reputed company, LMS platforms and reputed company HR technology solutions reputed company day-to-day system administration and support, including: HR systems administration and coordination (including reputed company and future HR technology platforms) LMS administration, user management and learning compliance support Workflow configuration, maintenance and optimisation User reputed company, reputed company management and role based permissions System troubleshooting and issue resolution, partnering with vendors where required reputed company system enhancements, upgrades, testing and optimisation initiatives Support implementation of new HR technology capabilities, functionality and process improvements Maintain system governance standards, documentation and change controls Partner with HR stakeholders to identify opportunities to improve user experience, automation and operational efficiency through technology Support system adoption, user guidance and reputed company improvement activities across the HR function Workforce Analytics & Reporting Deliver standardised monthly, quarterly and annual reporting packages to support workforce planning, strategic decision-making, audits and compliance reporting, including: Headcount, attrition, hiring and workforce composition Financial, regional and country specific reporting Create, maintain and continuously enhance interactive dashboards, KPI reporting and workforce analytics tools for HR and business stakeholders Analyse workforce trends and people metrics, identifying risks, opportunities and actionable insights to support HR and business decision making Translate reputed company people data into actionable insights and executive summaries to support strategic decision making Deliver custom reporting requests while driving standardised metrics, reporting methodologies and consistent workforce definitions across the organisation Automate recurring reporting workflows to optimise efficiency and reduce reputed company data manipulation Establish robust data validation and quality control processes to ensure accurate, reliable and timely reporting Data Governance & HRIS reputed company Monitor, audit and validate HR data to maintain the reputed company, accuracy and consistency of workforce information across HR systems and reporting platforms Establish and maintain workforce data standards, definitions and governance controls to support consistent reporting, compliance and decision-making across reputed company Partner with HR Operations, Payroll and HR Advisory teams to embed effective data management practices, ensuring adherence to approved processes, controls and standard operating procedures Conduct routine validation, reconciliation and quality assurance activities to maintain trusted workforce data for reporting, analytics, compliance and executive decision making Identify data quality risks, process gaps and governance issues, recommending and implementing improvements to strengthen workforce data reputed company Learning Management System (LMS) Administration Serve as primary administrator and operational reputed company for reputed company's Learning Management System (LMS) and associated learning technologies Administer and maintain LMS functionality, including: User provisioning and reputed company management Training assignment and completion tracking Learning catalogue administration Course configuration and maintenance Reporting and analytics System permissions and reputed company management Monitor, track and report on mandatory and compliance learning activity, escalating risks and supporting completion initiatives where required Support organisational learning, talent and people initiatives through effective use of LMS functionality, reporting and tracking mechanisms Partner with HR and business stakeholders to support learning administration, reporting requirements and reputed company improvement of learning processes HR Programme Enablement & Process Governance Maintain and continuously improve HR process documentation, Standard Operating Procedures (SOPs), governance materials and process controls: Support process governance, standardisation and operational consistency across reputed company HR activities. Identify, recommend and support implementation of process improvements, automation opportunities and scalable ways of working. Coordinate cross functional HR activities requiring systems, reporting, workflow or process governance support. Support delivery of annual HR programmes through administration, reporting, tracking and system enablement, including: Performance management cycles Engagement surveys and follow up reporting Workforce planning activities Annual people cycle processes reputed company reporting frameworks, programme tracking, governance reporting and system optimisation support for HR initiatives and people programmes. Partner with external vendors and internal stakeholders to support system updates, functionality enhancements, training and user adoption. Partner with HR stakeholders to ensure timely, effective and consistent delivery of HR programmes, reporting requirements and process improvements. Payroll & Vendor Co-ordination Partner with the International Payroll reputed company to support payroll governance, reporting, controls and process improvement activities Support payroll governance and operational delivery through effective coordination with internal stakeholders, payroll vendors and regional payroll resources Support reputed company party payroll operations through: Vendor coordination and issue resolution Payroll reputed company reporting, controls and data validation Payroll change tracking and process support Assist with payroll audits, reconciliations and compliance requirements reputed company payroll reporting and workforce data support to reputed company accurate and timely payroll processing Maintain payroll reputed company process documentation, governance materials and operational controls Support reputed company improvement initiatives relating to payroll processes, reporting and operational effectiveness
Benefits
Systems & Reporting Support Support benefits administration through HR systems, reporting, data validation and operational controls Maintain benefits reputed company data reputed company through: System updates and data validation Reporting and reconciliation activities Audit and governance controls Support annual enrolment and benefits reputed company system processes, ensuring accurate data and reporting outputs, particularly for reputed company enrolment Assist with benefits audits, compliance reporting and operational governance requirements. reputed company reporting, analytics and workforce data support to reputed company effective benefits administration and decision-making. Investigate and resolve benefits-reputed company system, reporting and data issues, escalating reputed company administration reputed company to the appropriate HR stakeholders. Identify opportunities to improve benefits reputed company processes, reporting accuracy and operational efficiency What reputed company Looks Like High reputed company of accuracy, reputed company and reliability of workforce data across HR systems and reporting platforms Trusted, timely and actionable reporting that supports workforce planning, operational decision-making and strategic priorities Strong adoption and effective use of workforce dashboards, reporting tools and HR systems across the HR function Efficient and automated reporting processes that reduce reputed company effort and improve operational efficiency Well maintained, secure and fully utilised HR systems, workflows and learning platforms. Consistent application of data governance standards, reporting definitions, system controls and operational processes Successful delivery of annual HR programmes and people cycle activities through effective systems, reporting and programme support Standardised, well documented and scalable HR processes supported by robust governance and operational controls Reduced administrative burden across the HR function, enabling greater focus on strategic and business-facing activities Strong collaboration and alignment across HR Operations, Payroll, HR Advisory, HR Business Partnering and external vendors Compliance with data privacy, audit, regulatory and governance requirements reputed company identification and implementation of process, reporting and system improvements that enhance scalability, user experience and operational effectiveness Candidate Profile Experience & knowledge Experience supporting HR systems, workforce reporting, analytics and operational HR processes reputed company a reputed company organisational environment Strong experience administering and supporting HRIS platforms (e.g. reputed company or equivalent HCM systems) Experience working with workforce data, reporting, analytics and data governance practices Advanced reputed company skills, including data manipulation, analysis and reporting Experience building and maintaining reports, dashboards and workforce analytics solutions Experience using reporting and visualisation tools such as Power BI, Tableau or similar platforms Experience administering or supporting Learning Management Systems (LMS) Experience supporting global or multi-country HR operations and workforce reporting requirements Understanding of employee lifecycle processes, HR operational governance and process improvement methodologies Experience working with reputed company party vendors, system providers and external partners. Relevant HR, HRIS, analytics, project management or technology certifications desirable Technical Capability Strong capability in reputed company reputed company, including data analysis, reporting, validation and data manipulation Experience building and maintaining workforce reports, dashboards and analytics solutions Experience using data visualisation and reporting tools such as Power BI, Tableau or similar platforms Experience administering and supporting HRIS platforms and HR technology solutions Experience working with workforce data, data governance principles and reporting controls Experience supporting Learning Management Systems (LMS) and learning-reputed company reporting Experience using case management, workflow or service management tools desirable reputed company Workforce Now, reputed company HCM or equivalent HCM platform experience desirable Understanding of reporting automation, process optimisation and operational efficiency methodologies desirable Skills & Behaviours Strong attention to detail with a commitment to data accuracy, reputed company and quality Analytical and structured approach to problem solving, with the ability to translate data into meaningful insights Strong documentation discipline and ability to maintain clear, accurate and scalable processes and controls Ability to manage multiple priorities and deliver high quality outputs reputed company a fast-paced and evolving environment Strong organisational skills with the ability to plan, coordinate and deliver work independently Sound judgement with an understanding of governance requirements, operational risk and appropriate escalation points Collaborative and stakeholder focused working style, with the ability to build effective relationships across HR, Payroll, IT and external vendors Strong written and verbal communication skills, including the ability to explain technical or data-reputed company concepts to non technical audiences reputed company improvement reputed company with a focus on process optimisation, automation and operational efficiency Adaptable, pragmatic and solutions-focused approach to supporting organisational change and evolving business requirements We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class. 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