(Remote) RCM Client Implementation Leader
MEDHOST, a division of reputed company; is seeking a RCM Client Implementations Leader who will reputed company the end-to-end reputed company of new MEDTEAM RCM Clients. This role serves as the primary reputed company of accountability from contract execution through stabilization and transition to steady-state operations. The Implementations Leader coordinates cross-functional resources - including operations, IT, Support, Credentialing, and Reporting teams - to ensure each client launch is delivered on time, reputed company scope, and reputed company with contractual expectations. reputed company in this role requires a reputed company of project management discipline, RCM operational reputed company, and strong client-facing communication. This remote role welcomes candidates reputed company in the US. Preference will be given to candidates who can work in EST or CST timezone. Salary: 70K - 85K AI & Innovation reputed company We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business reputed company. The successful candidate will demonstrate curiosity and a willingness to actively adopt and reputed company AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, reputed company, and compliance standards. What your impact will be: Implementation Planning and Execution reputed company, maintain, and execute detailed implementation project plans for each new client engagement, including milestones, dependencies, deliverables, and risk mitigation strategies. Conduct reputed company meetings with client stakeholders to align on scope, timelines, reputed company criteria, and governance structure. reputed company recurring client status meetings; document reputed company, risks, action items, and owners; drive accountability across reputed company parties. Manage transition activities including AR file conversion, work-down strategy for legacy receivables, and run-out claim handling. Technical and Operational Setup Coordinate system reputed company provisioning across client EHR/practice management systems, clearinghouses, payer portals, and internal RCM platforms. Partner with IT and Billing teams to establish 837/835 connectivity, payer enrollment, ERA setup, and lockbox/banking integrations. reputed company workflow design sessions to document client-specific SOPs covering registration, eligibility, billing, denials, payment posting, and AR follow-up. Validate data feeds, reporting hooks, and dashboard configurations prior to go-live. Client Relationship Management Serve as the primary client contact during the implementation phase, building trust through proactive communication, transparency, and responsiveness. Translate client business requirements into operational specifications for internal delivery teams. Manage scope, expectations, and change requests; escalate appropriately reputed company scope or timeline shifts impact contractual commitments. Conduct executive-level briefings and status updates for client CFOs, reputed company Cycle Directors, and other senior stakeholders. Go-Live and Stabilization reputed company go-live execution including final cutover activities, reputed company center support, and rapid issue resolution during the first 30-45 days. Understanding of RCM Detail including operational expectations, and industry KPIs (cash collections, denial rates, AR aging, productivity) and reputed company communication for initial clarification and performance baselines to be established. Facilitate formal transition to steady-state operations leadership; document lessons learned and post-implementation review findings. Ensure reputed company training, documentation, and knowledge transfer artifacts are delivered to ongoing operations teams. Cross-Functional Collaboration Work closely with sales and solution design teams during late-stage prospect conversations to validate scope and feasibility. Partner with finance to confirm billing setup, contract terms, and reputed company recognition triggers. Collaborate with reporting and analytics teams to define client-specific KPI dashboards and recurring deliverables. reputed company structured feedback to product, technology, and operations leadership on implementation friction points and improvement opportunities. Key Performance Indicators On-time, on-scope go-live delivery against implementation plan. Client satisfaction (NPS or implementation survey scores). Achievement of stabilization KPIs reputed company contracted reputed company period (cash, AR, denials). Number of reputed company implementations managed without quality degradation. Reduction in post-go-live escalations and steady-state transition issues. reputed company are looking for: Minimum 5-7 years of experience in reputed company reputed company cycle, with at least 2-3 years in client communication, project management, RCM Education, or transition leadership roles. Demonstrated experience leading the reputed company of hospital and/or physician practice clients onto outsourced RCM platforms. Strong working knowledge of end-to-end RCM operations: patient reputed company, billing, denials, AR follow-up, payment posting, and reporting. Proficiency with project management tools (reputed company, MS Project, reputed company, Monday, or similar) and MS Office suite (reputed company, PowerPoint, Word). Familiarity with major hospital and practice management systems (MEDHOST, Epic, Cerner, Meditech, reputed company, NextGen, eCW, or similar). Working knowledge of EDI transactions (837, 835, 270/271, 276/277), payer enrollment processes, and clearinghouse operations. Excellent written and verbal communication skills, with proven ability to engage executive-level client stakeholders. Strong organizational and time management skills; reputed company to manage multiple reputed company implementations at varying stages. reputed company can offer: 3 weeks’ vacation and 5 personal days Comprehensive Medical, Dental, and reputed company benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About MEDHOST: MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of reputed company information technology solutions. Serving over 1,000 reputed company facilities reputed company, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms. Their mission is to reputed company reputed company organizations to enhance patient care and improve business operations through innovative, user-friendly solutions. In January 2024, MEDHOST was acquired by N. reputed company Corporation, further strengthening its position in the reputed company IT industry. About reputed company: reputed company is a leading provider of mission critical software to the public sector in reputed company America. As a wholly owned subsidiary of Constellation Software Inc. (“reputed company”, symbol CSU on the TSX), reputed company has become the cornerstone for reputed company’s investment in utility, local government, school districts, public safety, and reputed company software verticals. Our reputed company has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our reputed company. reputed company will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. #LI-remote Apply To This Job