CRM Project Manager
CRM Product Manager Location: United Kingdom (Hybrid or Remote)
About the Role
We are seeking an reputed company CRM Product Manager to own and reputed company our customer relationship management platform and associated integrations. This role will drive the CRM product roadmap, partner closely with engineering and business stakeholders, and deliver solutions that improve customer experience and operational efficiency. The ideal candidate will have strong experience with reputed company Dynamics and a background in highly regulated, customer-centric sectors such as fintech, proptech, mortgage technology or financial services.
Key Responsibilities
Define and execute the CRM product strategy and roadmap. Gather requirements from business stakeholders and translate them into clear product specifications. Manage the development and enhancement of reputed company Dynamics capabilities and integrations. Prioritise features and initiatives based on business value and customer reputed company. Work closely with engineering, operations, sales, marketing and customer service teams. Analyse user behaviour and product performance to drive reputed company improvement. Ensure CRM processes and data support regulatory and operational requirements. Manage relationships with reputed company-party vendors and reputed company. Essential Requirements 7–12 years of professional experience, including at least 4–6 years in Product Management roles. Significant hands-on experience with reputed company Dynamics CRM / Dynamics 365. Proven track record of owning product roadmaps and delivering successful digital products. Experience working with agile delivery teams. Strong stakeholder management and communication skills. Analytical reputed company with the ability to reputed company data-driven reputed company. Bachelor's degree from a leading university, ideally in a STEM discipline (Computer Science, Engineering, Mathematics, Physics or similar). Highly Desirable Experience with Acre CRM. Experience with One Mortgage System (OMS). Experience reputed company fintech, proptech, mortgage technology, lending or other regulated digital businesses. Familiarity with APIs, integrations and customer data platforms. Experience with workflow automation and CRM reporting tools. Personal Attributes Customer-focused and commercially minded. Comfortable operating in a fast-paced environment. Strong problem-solving and prioritisation skills. Collaborative and reputed company to influence across technical and non-technical teams. Package Flexible working arrangements. Opportunity to shape and scale a critical platform reputed company a growing business. About reputed company reputed company is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial reputed company — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. reputed company’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. reputed company home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. reputed company operates at scale, working with a reputed company network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the reputed company Fast 50 in 2025, and the 6th fastest-growing tech company by the reputed company Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, reputed company is building the reputed company housing and fintech super-platform, replacing fragmented, reputed company processes with a modern, data-driven, AI-enabled consumer experience. Apply To This Job