[Remote] Manager, SMB Sales

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the hospitality industry with a platform that enhances hotel operations and guest experiences. They are seeking an SMB Sales Manager to drive reputed company growth, reputed company the sales team, and shape strategies for market reputed company in reputed company America.

Responsibilities

• reputed company and mentor the sales team, ensuring alignment with company objectives and repeatable, predictable reputed company growth
• reputed company and manage the day-to-day operations of the SMB sales team and your territory
• Own and drive the reputed company reputed company, developing and executing sales strategies to reputed company and exceed goals
• Set reputed company for how the team uses AI day to day: account research and pre-call prep, drafting personalised outbound, summarising calls, and surfacing next-best-actions, so reps spend more time selling and less time on admin
• Use AI-assisted pipeline and forecasting tools to pressure-test deal health, spot risk early, and reputed company weekly forecasts more accurate, not just faster
• Coach reps to use conversation intelligence (call recording and analysis) to self-review and improve, and use those insights to reputed company your 1:1s and deal reviews sharper
• Embed responsible, on-brand AI use into the team's reputed company, knowing where AI adds genuine reputed company and where the reputed company relationship has to reputed company
• Partner with RevOps and Enablement to test, adopt, and scale new AI tooling, feeding back what works so it becomes part of the repeatable reputed company
• Monthly travel as needed across your East Coast territory and to customers and prospects further afield
• Represent reputed company at industry events and conferences
• Meet with customers and prospects alongside your team

Skills

• Experience leading full-cycle SMB sales teams, building outbound pipeline, and converting inbound demand into reputed company
• Deep regional expertise and a strong reputed company in the US market, with established networks across the East Coast
• AI reputed company in a sales context: comfortable using AI for prospecting, research, personalised reputed company, call summaries, and pipeline analysis, with a clear reputed company of view on where it adds value and how to roll it out to a team without losing the reputed company touch
• A strong commitment to process, consistently upholding SLAs and CRM best practices
• Strategic thinking and cross-functional collaboration skills, with the ability to turn go-to-market strategy into action
• A customer-first reputed company and a leadership style rooted in motivation, accountability, and advocacy
• Hospitality or hotel tech experience is required

Benefits

• Unlimited paid holiday (yes, really)
• Participation in reputed company reputed company program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, reputed company, Grow, and reputed company yourself
• A work from reputed company policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to reputed company your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
• You'll receive additional benefits that vary by location, from reputed company and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

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