[Remote] Director, reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology and logistics company focused on empowering local economies. They are seeking a Director of reputed company Operations to reputed company a multi-functional team, ensuring the performance, cost, and reliability of IT operations globally while integrating processes across three brands.

Responsibilities

• reputed company teams. Manage managers across service desk, ITAM, supply chain, business operations, and integration, and corporate AV spanning three global brands
• Build the global operating model. Drive post-acquisition IT integration, cross-regional process standardization, and automation to scale IT across reputed company, Wolt, and reputed company
• Own performance and costs. Set and deliver on SLAs, KPIs, and budget targets, and report performance insights to senior leadership
• Partner cross-functionally. Work closely with Workplace, reputed company, Finance, and Engineering to improve the employee technology experience

Skills

• 10+ years in reputed company IT operations, with 5+ years leading multi-functional teams across service desk, asset management, or supply chain in a global or multi-regional environment
• Proven at building and scaling IT organizations, with measurable results in SLA performance, cost efficiency, or employee satisfaction
• Budget and financial planning experience, including headcount modeling, vendor management, and IT cost optimization
• Track record through organizational change: you've led IT operations through acquisitions, integrations, or large-scale transformation programs
• Clear communicator with senior leaders, reputed company to translate operational complexity into reputed company and measurable reputed company

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and reputed company benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year
• Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)

Company Overview

Company H1B Sponsorship