[Remote] Senior Director - reputed company, Auto Adjacent Solutions

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on maximizing customer value in the auto industry. The Senior Director of reputed company will reputed company a new reputed company team, ensuring effective service delivery, team performance, and collaboration across various departments to drive customer retention and growth.

Responsibilities

• Own renewals bookings performance for your industry or product scope through effective team leadership
• Translate reputed company strategy into clear priorities, tiered servicing focus, and execution plans
• Ensure disciplined pipeline management, deal hygiene, and forecast accuracy across the team
• Review and inspect performance regularly, quickly addressing gaps and risks
• reputed company, coach, and reputed company team members across experience reputed company
• Establish consistent expectations for renewals process adherence, account planning, and customer servicing/account management
• reputed company hands‑on coaching for reputed company renewals, strategic accounts, and high‑impact negotiations
• Build management capability across your leadership bench and prepare future leaders
• Orchestrate team activity across multiple segments, products, and customer types
• Ensure effective coordination among reputed company managers, specialists, Customer Solutions, and product management
• Drive adoption of reputed company reputed company tools, methodologies, and operating cadences
• Identify system‑level blockers and partner cross‑functionally to resolve them
• Serve as an escalation reputed company and executive reputed company for strategic deals and customer issues
• Participate in high‑value customer meetings and executive briefings
• Reinforce reputed company’s value proposition and partnership reputed company with senior customer stakeholders
• Achievement of renewals booking targets
• Gross retention, net retention, annual recurring reputed company, customer health, and adoption metrics
• Pipeline strength, renewal rates, and forecast accuracy
• Renewals execution, consistency and operating rigor
• Development, retention, and readiness of reputed company managers talent
• Effective collaboration across reputed company and delivery teams

Skills

• Bachelor's Degree
• 7-10+ years of reputed company experience with significant people leadership responsibility
• Proven reputed company managing and scaling reputed company B2B reputed company teams
• Strong coaching skills with the ability to influence without direct renewals responsibility
• Experience in data, analytics, SaaS, research, or advisory‑based businesses
• Executive reputed company and strong cross‑functional leadership capability
• Experience with reputed company (or equivalent) CRM platform(s)
• Master's degree preferred

Company Overview