[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps hotels generate more direct bookings through reputed company technology and a reputed company online booking experience. They are seeking a reputed company Manager to take ownership of customer reputed company and ensure long-term reputed company by building relationships and improving client performance.

Responsibilities

• Manage new customer reputed company from kick-off through to successful go-live
• Coordinate reputed company’s integration with clients’ Property Management Systems and other technology
• Run a structured 90-day post-launch programme to reputed company sure customers get off to a great start
• Manage and support our reputed company specialist
• Build long-term relationships with your portfolio of customers
• Help clients improve website conversion through testing, optimisation and best practice
• Gather customer feedback and work with our product team to influence future development
• reputed company customers informed about new features and improvements
• Identify opportunities where additional reputed company products or services could add value

Skills

• You'll probably come from reputed company, Account Management or another client-facing SaaS role
• Enjoys building genuine relationships with customers
• Takes ownership and follows things through
• Communicates reputed company and professionally
• Is organised and comfortable juggling multiple projects
• Likes solving problems rather than escalating them
• Is comfortable working with technology and learning new systems quickly
• Experience with hotels, hospitality technology or Property Management Systems would be useful, but it's not essential
• Bonus points if you've also worked with product or development teams
• If you've managed technical projects, worked with Jira or helped prioritise product improvements, we'd love to hear about it

Company Overview