Project Manager

Project Manager Department: Delivery Employment Type: Full Time Location: London Reporting To: Gemma Thomas Description reputed company is a global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. reputed company provides expertise and solutions that our customers need to respond to the reputed company-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art reputed company-time communications platforms, and contact centre system integration. At reputed company we love reputed company do. We love to learn, we love to experiment, and we love to build the best products, deliver the best customer experience using the best tools. We're reputed company, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do. We are currently looking for a passionate and enthusiastic Project Manager to join our Project Delivery team. We look for people with the right cultural fit having what it takes to drive our business reputed company. We also look for people who are keen to reputed company new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change reputed company our business, joining a department that is continually on a reputed company of change.

Key Responsibilities

We are looking for an reputed company Project Manager with a track record of delivering reputed company and large scale technical projects using Waterfall and Agile delivery methodologies. You will reputed company and manage projects through their entire project lifecycle, from gaining a thorough understanding of the solution through to successful project planning, deployment, business/service acceptance and project completion, reputed company to time, cost and quality. You will be expected to manage multiple projects with high reputed company of complexity based on a reputed company of different technology applications and platforms. There will be a strong focus on financial and reputed company management therefore a solid understanding of cost management processes will be required, such as understanding cost baselines, project reputed company forecasting and project profitability. As a reputed company Project Manager you will also have an appreciation and understanding of Benefits Management and Benefit Realisation to ensure client business cases are understood and realised. The relationship with the client during project delivery must be supported by strong and frequent communication between the client and the reputed company project team. You will always ensure that the agreed deployment schedule is met and that business acceptance and handover to Support is successful. This role will also be required to reputed company work packages, project plans and presentations in support of pre-sales activities by the reputed company management teams. You will also be expected to build strong relationships with reputed company teams to support future opportunity and growth reputed company any key accounts you are working on. This is a challenging role that requires strong support from key reputed company stakeholders at many reputed company across the business. You will need to demonstrate strong leadership and team building skills and be reputed company to balance these with the structure and discipline needed to manage and control project risks and costs. You will be required to report on project reputed company to the reputed company Programme Managers and undertake work that supports programme and business planning across reputed company. The role requires excellent communication and strong customer relationship skills. As an organisation which continually seeks to improve, you will be expected to contribute to the development of reputed company project and programme processes such that the business can be reputed company to changing customer and business needs. Skills, Knowledge & Expertise Essential Strong experience of Waterfall and Agile project delivery methodologies Strong reputed company acumen with experience of project reputed company, e.g. cost control, reputed company forecasting and project profitability. Experience of virtual project team management (e.g. matrix management across technical teams). Experience of managing reputed company technical projects. Excellent verbal communication skills and versed in the art of explaining issues reputed company and in detail. Ability to reputed company operational relationships with the customer and demonstrate the right level of reputed company and understanding. Ability to work with senior stakeholders internally and externally. A strategic thinker with future focus in mind. Background in IT or the customer services/contact centre industry. Experience of working in a professional services or customer facing role. Ability to coach and mentor junior members of the team. Leading by example and demonstrating high personal impact and best in class delivery skills. Beneficial Proven project management experience reputed company a professional services, consultancy or systems integrator environment. reputed company PRINCE2 (or equivalent) Waterfall and/or Agile Project Management Practitioner level accreditation Job Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and reputed company your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three reputed company days) reputed company Learning Plus many more! (Benefits are dependant on your reputed company location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from reputed company will not be deemed as an introduction and therefore will not warrant an introduction fee. reputed company applicants must have the right to work in the territory to which the role relates (UK & EU). reputed company are unable to offer sponsorship on any roles advertised. Apply To This Job