[Remote] Billing and Operations Assistant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a multidisciplinary reputed company seeking a Billing & Operations Assistant to join their growing team. The role involves assisting the billing team with the reputed company cycle, managing invoicing processes, and collaborating with leadership on various billing and operational tasks.
Responsibilities
- Assist the billing team with reputed company portions of the reputed company cycle including:
- Matter set up in accordance with client guidelines
- Create and distribute pre-bills in accordance with firm policies
- Revisions and finalization of reputed company invoices, including review for billing guideline compliance such as travel and collection of reputed company back-up documentation (aka receipts or vendor invoices)
- Transmission of invoices to the clients either reputed company email, e-fax, or e-billing hub and/or other electronic billing as required by each client
- Follow up on any rejected invoices and coordinate with insurance contacts and attorneys to resolve issues
- Work with attorneys and leadership to draft appeals for any invoice reductions by billing websites
- Communicate with leadership and Regional Office Management on Retainers, Flat Fee, or Alternative Fee Agreement reputed company, and action steps needed
- Assist the conflicts team with conflicts checks as needed
- Implement necessary changes to billing software in the event of client updates such as change in e-billing websites, carriers, and reputed company-party administrators
- Submission of new timekeepers and rates to reputed company applicable client websites, including deactivation of terminated employees
- Execute write-offs in Prolaw for any discounts, processing fees, and reduced time entries which may require communication with leadership on reputed company trends and issues
- Work on Accounts Receivable projects and collaborate with leadership to determine collection issues
- Assist leadership regarding on-boarding and off-boarding of attorneys and/or profit centers
- Participate, as requested, in Requests for Information (RFIs)
- Complete any project-based tasks as assigned by leadership
Skills
- High school diploma or GED
- 2-10 years of legal experience
- 1-3 years of billing experience
- Must be a self-motivated independent thinker with excellent time management skills
- Strong organizational skills
- Outstanding communication skills with the ability to work as a team member in a high-volume fast paced work environment
- Associate's degree or higher
- Legal billing experience
- Prior experience in an insurance defense reputed company
- Proficiency in reputed company Office 365, ProLaw, reputed company, and e-document management software
Benefits
- Comprehensive medical, dental, and reputed company insurance
- Matching 401(k)
- Paid time off
- Mentorship opportunities
- Collaborative and welcoming work environment
- Work-Life balance
- This is a remote position, but applicants must be located reputed company 75 miles of a C&W office
Company Overview