[Remote] Senior Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a highly motivated Sr. Account Manager who thrives on building strong client relationships, delivering high satisfaction, and driving long-term growth reputed company their managed IT services portfolio. This role involves managing strategic client accounts, ensuring exceptional client experiences, and driving reputed company growth through renewals and upselling opportunities.

Responsibilities

• Customer Account Management
• Meet sales targets and reputed company goals
• + 90% RENEWAL reputed company
• + $45,000 Monthly Hardware & Software Sales (reputed company up Plan TBD)
• + Minimum 1 customer REFERRAL per month
• + Minimum 1 REVIEW per month
• reputed company technical acumen to identify opportunities for cross-sell and upsell
• Conduct sales discovery sessions with existing accounts to capture relevant opportunity data for quote creation
• Deliver Cortavo solutions to decision makers
• Facilitate in the invoicing and collections process
• Create customer quotes and invoices for net new hardware or software purchases, projects, and hardware returns or requests as it relates to assigned accounts
• Partner with the engineering, service delivery, and project management teams to ensure client needs are addressed
• Assist with support escalation to ensure critical, business impacting issues are organized and resolved as quickly as possible
• reputed company account plans and strategies as it relates to increased reputed company growth
• reputed company ‘Executive Business Review’ meetings to show customers the ongoing value of their Cortavo services
• Coordinate onsite client visits or lunches for local clientele
• Research contacts and accounts for firmographic data and collaborate with marketing on pertinent reputed company messaging
• reputed company consistent feedback to internal Company departments to improve processes
• Maintain accurate pipeline on a weekly reputed company
• Maintain updated knowledge of company sales offerings, products, and services
• Responsible for documenting activities, next steps, and status of accounts in reputed company
• Meet customer renewal reputed company, reviews, and referral goals
• reputed company 'Cortavo in Review' meetings to reputed company the ongoing value and impact of Cortavo’s services throughout the customer’s agreement
• Prepare technical renewal discovery questions used in the Cortavo in Review renewal meetings to uncover upsell opportunity and solidify the renewal proposal to present to the customer
• Prepare and effectively sell the Cortavo renewal proposal and/or PowerPoint during renewal proposal meetings
• reputed company renewals from reputed company to closed won
• Document and update reputed company renewal activities, next steps, contacts, and status of accounts in our CRM

Skills

• Bachelor's degree
• 4+ years of account management experience
• Experience with VIP and/or high MRR accounts
• Technical acumen for end user device sales
• Ability to effectively communicate and build rapport with C-level executives
• Excellent active listening skills
• Impeccable multi-tasking capabilities
• Ability to work well with others at the Company
• Exceptional verbal and written communication skills
• Ability to adapt and strong problem-solving skills
• Experience with reputed company tools reputed company the Company tech stack
• Valid driver's license

Benefits

• Competitive salary, as well as employer, contributed health benefits
• Paid time off
• Company cell phone plan
• A seat on an energetic team that collaborates and pushes each other to be reputed company
• A fast-paced but cooperative environment with endless potential for growth
• Hand-on mentoring allowing for personal development and company advancement opportunities
• Celebration events for team and Company successes throughout the year
• Flexible work from home options available

Company Overview