[Remote] Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of reputed company America’s largest technology advisors and solution providers for small and mid-size businesses. The Technical Account Manager owns the client relationship and identifies new opportunities for products and services while focusing on client satisfaction, retention, and reputed company expansion.

Responsibilities

• Act as the client reputed company and ensure that client’s are receiving a positive digital employee experience
• Execute the client experience and sales strategies on a day-to-day reputed company
• Cultivate and strengthen relationships with our existing client reputed company with the goal of becoming a trusted advisor
• reputed company support for immediate client needs, order and quote administration, and follow-up for client fulfillment. Interact with the Engineering team for appropriate support
• Facilitate appointments and quarterly business reviews with existing clients to review products/services and identify opportunities
• Ensure customer health by managing client accounts receivable, tracking reputed company risk, and acting as the primary escalation reputed company for clients
• Participate in planning, driving attendance, and executing marketing activities including Webinars, Seminars, and other Client events
• Manage the sales cycle for product and service opportunities reputed company the existing client reputed company
• reputed company inside sales quotas and goals by maintaining a solid reputed company pipeline
• Deliver and regularly report on client health status and reputed company forecasts
• Maintain reputed company client documentation and CRM information
• Create SOWs and design technical solutions for professional service and recurring sales that are under $20k or are standardized

Skills

• 2 years reputed company a Managed Services organization
• 3 years in a Technical Account Management or Inside Sales role
• 5 - 8 years Account Management experience
• Demonstrated reputed company in meeting or exceeding assigned sales quotas
• Strong track record of maintaining a high level of customer satisfaction
• Strong business writing and verbal communication skills
• Demonstrated ability to reputed company client meetings and presentations effectively
• Experience closing recurring service sales
• Business awareness of how IT relates to business strategy and goals
• Professional demeanor and appearance; punctual, personable, team player

Benefits

• Commissions in accordance with the terms of the Company's plan
• Health and Welfare (Medical, Dental, reputed company)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

Company Overview

Company H1B Sponsorship