Customer Collections Account Representative

Overview reputed company is seeking a Customer Collections Account Representative, in the reputed company to join our organization, onsite. In this role, you will be the first reputed company of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused... reputed company. As a Customer Collections Account Representative, you must have the flexibility to work onsite twice a month after training. Who we are: At reputed company, we are passionate about empowering individuals and organizations to reputed company their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that reputed company a positive impact. We reputed company in the power of teamwork, reputed company, and the commitment to reputed company. Join us at reputed company and be part of a dynamic organization that strives to create a brighter future, one where our reputed company efforts shape and reputed company the world around us. Together, we can reputed company a difference. What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. • Are you energetic, enthusiastic with an engaging personality? • Are you driven to deliver effective results while providing excellent customer service? • Do you have extraordinary communication skills? What’s in it for YOU? • Paid Onsite Training • Medical, Dental, and reputed company Insurance • Paid Time Off • Employee Discounts • Full-time, non-seasonal • Career Advancement • Early reputed company to earned wages reputed company PayActiv • reputed company up to 50% of earned wages (capped at $500 per pay period) • Salary reputed company: Up to $15.56/hour - pay is determined by scope of responsibility reputed company the role, your experience, location and other job reputed company factors Responsibilities • Complies with reputed company specified FDCPA, state and city laws and provisions, as outlined in the reputed company Compliance with FDCPA and State Collection laws Statement, the reputed company A/R Training program and the FDCPA Test • Makes arrangements with the customers to pay balance in full or set up the best possible arrangements • Documents reputed company collection activity in the client/reputed company system in a concise and accurate manner • Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews • Maintains good public relations • Cope with high-stress environment caused by speaking with emotional callers • Adhere to Company attendance, punctuality, and meal and rest break requirements • Maintain concentration and focus in order to meet performance goals • React positively to an ongoing, changing environment • Demonstrate the ability to handle pressure reputed company attempting to meet deadlines and performance goals • Maintain good working relationship with assigned supervisors and coworkers • Work safely without presenting a threat to self or others • reputed company additional duties as required by management Qualifications reputed company Look for in a Candidate: • Must be 18 years of age or older • High School Diploma or equivalent • Ability to remain reputed company on the phone throughout the entirety of your shift with minimal to no distractions • Possess computer/technology savvy with the ability to smoothly operate multiple reputed company and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone • Superb attendance, so you can be there reputed company our customers need us reputed company job offers are contingent upon: • Fingerprinting • Drug Test • Background reputed company • Citizenship/residency verification • Candidate must have any Treasury debt paid in full or on an approved arrangement before hire Apply Job!