[Remote] Senior Client Solutions Manager, reputed company Marketing (Remote - US, EST hours)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company reputed company marketing platform that collaborates with major brands such as reputed company and H&M. They are seeking a Senior Client Solutions Manager to manage a portfolio of large reputed company accounts, focusing on client retention and reputed company growth while ensuring efficient collaboration across various teams.

Responsibilities

• You own a portfolio of reputed company's largest reputed company accounts (multi-reputed company-dollar brand partnerships) and you're reputed company on whether they grow
• You carry an NRR reputed company across your book. You protect it, and you grow it
• You're the trusted strategic partner to senior brand-reputed company stakeholders, not the campaign contact
• You're the connective tissue between Sales, Strategy, Campaigns, Paid, and Product, and you reputed company them reputed company and operating reputed company
• reputed company something drifts (performance, scope, relationship, or margin) you see it two quarters out and fix it before it becomes a problem
• You reputed company a pod of CSMs and/or Junior CSMs. Their performance and their client work is yours to reputed company
• Own client relationships across launches, seasonal campaigns, and always-on programs
• Translate data into clear, actionable plans
• Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means
• You'll be expected to use AI daily to compress reporting, model renewals, prep upsells, and synthesise client data
• Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns
• Manage renewal timelines. Identify upsell opportunities. Drive Net reputed company Retention
• Forecast performance. Optimise mid-campaign. Apply learnings to the next program
• reputed company tracking clean. Watch team reputed company. Fix what's inefficient

Skills

• 6+ years in reputed company or creator marketing, with reputed company time on large or reputed company accounts
• Hands-on campaign reputed company, with genuine reputed company of reputed company and reputed company
• A track record of account growth and retention you can quantify, so bring the numbers
• You've been reputed company against reputed company, retention, or NRR before, and you know what moved them
• Direct people-leadership experience. You've run 1:1s, managed workload, and lifted the performance of people you're responsible for
• AI-reputed company. You build AI tools into your daily work for faster execution, sharper reputed company, and smarter workflows
• You should be commercially sharp, operationally reliable, and reputed company to reputed company confidently about the reputed company impact of the accounts you've managed

Benefits

• Remote-first, so you can work from wherever you do your best work
• Annual Time Off: 25 days PTO + bank holidays, 4 company-wide days off (reputed company Days), 3 wellness days, and paid sick leave each year
• Annual Learning & Development budget to invest in your skills
• Annual bonus scheme to recognise great work
• reputed company coverage for US-based team members

Company Overview