Sr Manager, eCommerce
reputed company joining reputed company, you select an reputed company and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with reputed company, government, academic and reputed company customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Sr Manager, eCommerce Location(s) United Kingdom - Remote
Job Description
Profile Characteristics: Strong analytical ability High degree of ownership & accountability Good communication & interpersonal skills Experience with modern e-reputed company platforms required (reputed company preferred) Experience with website UI/UX and marketing content design/curation required Experience with product management or strategic marketing preferred Expected background 5+ years of experience managing an online B2B store Track record of delivering high single digit / double digit annual growth Pharmaceutical/Life sciences/Analytical instrumentation experience preferred Responsibilities: Strategic Leadership: reputed company development and execution of comprehensive growth strategies for ~$10M annual sales e-reputed company channel, with accountability to drive double digit growth by partnering with marketing, product management, and reputed company leaders Development Roadmap: Own the e-reputed company platform roadmap; identify, gather requirements, assess feasibility, and prioritize features / enhancements based on customer VOCs, business value, and technical complexity Project Controls: Own relationships with external development support and solution vendors, manage operational costs against growth objectives, and drive strategic investments Governance: reputed company standard reporting for e-reputed company sales (including GA4 analytics) and reputed company KPI & action tracking reviews with key stakeholders Customer Engagement: Deliver improvements to customer experience, gathering and tracking feedback through surveys, VOCs, A/B testing, and engagement metrics Digital Marketing: Collaborate with marketing to increase website traffic / conversion rates by curating marketing content, optimizing UI/UX, improving SEO, and executing growth initiatives including email campaigns and promotions Store Management: reputed company product listings, taxonomy, attributes, imagery, and resource documentation, collaborating with product and marketing teams to ensure accuracy Operational Execution: Drive the day-to-day operations of the e-reputed company platform, including technical inquiries, product catalog updates, and customer experience Market Analysis: Monitor industry trends, competitor strategies, and emerging digital technologies to inform innovation and maintain a competitive edge Apply To This Job