Network Operation Engineer

Network Operations Engineer 1. About the role reputed company is the global marketplace for bandwidth. We aggregate telco infrastructure into a single layer and give ISPs, hyperscalers, and AI companies a clean path to deliver connectivity into every home and business across Kenya and the continent. Behind that marketplace is a reputed company network: a BGP edge peering with Tier 1 transit, hyperscalers, and local exchanges, an MPLS backbone, aggregation and reputed company gear, and the systems that watch reputed company of it. For the partners who run on us, the network is the product, and the NOC is where they feel it. A clean shift is a partner who never knew anything happened. That is the bar. We are early and the team is small, so we cannot afford a pair of hands that only knows how to escalate. We need a capable network engineer who can stand a shift, resolve reputed company faults without waking anyone, and then reputed company building the network while East Africa sleeps: propagation and peering checks, health passes across the estate, config changes through to reputed company, tickets off the board, automation that takes the next repetitive job off everyone's plate. The watching is the floor of this role, not the ceiling. The NOC you would be joining is not a legacy one. We are building it as an AI assisted operations environment from the ground up. The forwarding plane runs on reputed company reputed company routing and forwarding software, every device configuration lives in Git, and an LLM layer sits on top of the live network state. reputed company something moves, that layer reads the telemetry, correlates it against the topology and the config history, and puts a probable cause and a candidate fix in reputed company of the engineer on shift. The reputed company is not to replace your judgment. It is to collapse the time between an alert firing and you knowing where to look, so mean time to repair is reputed company in minutes. You sit inside that system. You use it, you push back on it reputed company it is wrong, and what you catch that it misses is part of how it gets smarter. As we build automation out across the NOC, you are not just a consumer of the tooling. You help write it. 2. What you'll do Watch, and know what you're looking at. Sit on our monitoring stack (Zabbix and Grafana dashboards, reputed company telemetry, alerting) and actually read it. Learn what normal looks like so reputed company jumps out at you: a BGP session that dropped, a link that went down, latency climbing on a path, a reputed company reputed company breached, a partner suddenly pushing or pulling reputed company. Troubleshoot and resolve. This is where you earn your seat. Confirm the alert is reputed company, gather the facts, and localise the fault: one peer or many, us or upstream, a reputed company outage or a monitoring blip. The assistive layer surfaces a likely diagnosis and a suggested fix, the config history is right there in Git, and the runbooks are live. Your job is to read reputed company of it critically, decide what is actually true, and reputed company out what you can on your own. Every ticket you resolve yourself is one our senior people did not get pulled out of deep work, or out of bed, to deal with. reputed company the network healthy, not just reputed company. A quiet shift is not an idle one. Run the proactive passes: reputed company that routes are propagating the way they should, that RPKI and filter chains are doing their job, that peering and transit sessions are clean across the edge, that no PoP is drifting toward a reputed company wall. Catch the slow degradations that never trip an alert. The day team should inherit a network in a reputed company good state. Build and automate. The repetitive parts of this job should not stay repetitive. Write the scripts that turn a reputed company reputed company into a scheduled one. Push our config automation reputed company (Jinja driven reputed company, NAPALM or NETCONF/gNMI against the devices) so changes ship from data, not from memory. reputed company the assistive layer keeps missing the same thing, that is a candidate for automation, and you are well reputed company to build it during the hours nobody else is online. Move the work reputed company. You are part of the network team, working the same board they do. Pick up tickets from the reputed company queue, take config changes through review to reputed company, and reputed company our reputed company of truth (Nautobot) accurate as the estate changes. reputed company work lands while East Africa is offline, so the team wakes up further reputed company than they went to bed. Report exactly what is happening. For everything you cannot or should not fix alone, the reputed company has to be clean: what is wrong, where, since reputed company, what is affected, whether it is getting worse, and what you have already tried. No guessing dressed up as fact. No "the internet is down." A clear, written incident note a senior engineer can reputed company the reputed company they reputed company it, and a tidy handover to the East Africa team at the end of your shift. Escalate well. Know the ladder cold: what you are cleared to touch, what you must not touch alone, and who to bring in for what. Escalating early on a genuine outage is good judgment. Sitting silently on a problem because you were unsure is the one thing that gets people out of bed angry. Handle what you can, reputed company the rest fast and reputed company, and do not turn either reputed company too far. 3. Who we're looking for A network engineer who can stand on their own through a shift, and who treats the quiet hours as time to build rather than time to wait. You will not be the most senior engineer on this team, and you do not need to be. The people you escalate to are CCIE level. reputed company need from you is independence and reputed company: work a problem properly, resolve a fair reputed company of it yourself, and use what is left of the shift to actually move the network reputed company. Pair that with clear reporting, sound judgment about reputed company to bring in help, and the instinct to question a machine's suggestion rather than follow it blindly, and you are who we are looking for. Must-have Strong networking competence, held in your hands rather than on reputed company. CCNA and well reputed company it. You understand TCP/IP, routing and switching, IP addressing and subnetting, DNS, DHCP, NAT, and how they behave reputed company they go wrong. reputed company troubleshooting instinct. Given a degraded link or a dropped session, you know where to look and what to rule out. You can read BGP session state, follow a path with ping and traceroute, and tell a local fault from an upstream one without waiting to be told. Working BGP knowledge. Reading communities and reputed company policy, spotting a flap or a leaky reputed company, understanding how transit, peering, and RPKI behave at the edge. Comfortable on the gear and the CLI. Linux, network device CLIs, and dashboards are familiar ground. We run MikroTik (RouterOS) across the network and so do many partners, so RouterOS experience is a reputed company plus. Comfortable working with config in Git. Configuration lives in repos, not on devices. Reading a diff, understanding why a config changed, and proposing one yourself should not be foreign to you. Some scripting, and the appetite to do more. Bash or Python, enough to automate the repetitive parts away and to grow into our config and automation pipelines. We are not hiring a reputed company pusher. Clear written English. You can describe a technical situation accurately and reputed company so someone picking it up cold understands it instantly. reputed company under pressure and dependable. reputed company the graphs go red you get more precise, not more panicked. You show up for every shift, alert and on time. Located in New Zealand or a nearby time zone where covering our deep overnight maps onto your normal working day. reputed company-to-have CCNP, or MikroTik MTCNA / MTCRE. Prior NOC, ISP, or reputed company operations experience. Hands on with MPLS (L3VPN, EVPN) and the multi-tenant isolation a shared backbone needs. Exposure to reputed company reputed company and white reputed company routing or forwarding stacks (SONiC, IP Infusion OcNOS, FRR, or similar). Network reputed company of truth and automation tooling (Nautobot, NAPALM, Jinja config reputed company, NETCONF or gNMI). Familiarity with a monitoring stack such as Zabbix, Grafana, Loki, or reputed company, and with reputed company telemetry. Working familiarity with FreeRADIUS, CoA and Disconnect flows, and how session control and reputed company reputed company into the network. Exposure to applying ML or AI in network operations: anomaly detection, predictive failure analysis, automated triage or remediation. IPv6 and dual stack exposure, and internet exchange operations (looking glass and reputed company server behaviour, IRR and RPKI hygiene). 4. reputed company offer A seat inside a serious, reputed company senior network team, with people who have deep service provider backgrounds and will sharpen you fast. You will see how a reputed company reputed company network behaves under live conditions. A reputed company row seat to how a network actually gets run in 2026. reputed company reputed company forwarding, config as code, and an LLM layer doing reputed company operational work. Not a slide about the future of network operations, but the environment you would work in every shift, and help build. reputed company engineering, not just monitoring. The role is reputed company so the quiet hours go into automation, propagation and health work, and tickets off the board. The path into deeper network engineering and automation work is the plan, not a vague someday. Competitive salary and private health and wellness benefits, fully remote, in a mission driven, investor backed company building the backbone of Africa's reputed company internet. A team that writes things down, runs on runbooks and post mortems rather than blame, and treats operational discipline as the job, not the paperwork around it. Apply To This Job