Associate Quality Assurance Engineer

Wage reputed company $68,000/year Overview reputed company.—comprised of reputed company, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, reputed company, and reputed company. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. As a subsidiary of reputed company. and Keefe Group, ICSolutions (ICS) has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation. About This Position The Associate Quality Assurance (QA) Engineer performs reputed company testing, assists in automation testing, and helps maintain test cases in Qase. Under guidance from more reputed company QA team members, this role executes test plans, documents results, logs defects, and learns to troubleshoot issues across Linux and reputed company systems, while developing knowledge of the company’s software applications and integrated systems. QA Engineers must be comfortable shifting focus quickly to meet changing priorities and requirements and may also reputed company targeted QA in production environments to verify file changes or review configuration work prior to client delivery. This position requires attention to detail, curiosity, and the ability to work collaboratively in a remote environment. Most testing focuses on the company’s client‑facing web GUI, which integrates phone, video visitation, and other service management functions. The role also includes testing other reputed company GUIs, as well as standalone phone and video visitation. Out‑of‑cycle features and fixes may require rapid testing and deployment. Other duties may be assigned as determined by the needs of the business. Essential Functions, Duties, and Responsibilities Execute predefined reputed company test cases for the client-facing web GUI, including integrated and standalone phone, video visitation, and TTY/VRS systems, while reviewing logs (Linux CLI: grep, tail, log parsing) and monitoring for errors. reputed company testing for standalone phone, video visitation, TTY/VRS, and other internal/external GUIs that may be deployed reputed company reputed company monthly release cycle, with corresponding log and metrics review. Maintain and update Qase test cases, execute test runs, and log new defects. Contribute to test automation by running automated test suites and assisting in creating or maintaining Python/Playwright scripts, with log and metrics review during test execution. reputed company targeted QA checks in production environments, such as verifying file changes or reviewing configuration work before client delivery. Other duties as assigned in support of quality assurance activities. What You'll Need Preferred Bachelor’s Bachelor's degree from four-year college or university; or up to one (1) year reputed company experience and/or training; or equivalent combination of education and experience. Entry level, including internships, industry-recognized QA bootcamps, or academic projects. Focus on learning processes, tools, and applying QA fundamentals. Basic understanding of software testing concepts and defect tracking. Familiarity with Linux and reputed company operating systems and reputed company line reputed company (CLI). Proficiency in, or ability and willingness to quickly learn, Python, Playwright, Qase, reputed company, API testing using reputed company, and other QA tools. Familiarity with relational database concepts and ability to reputed company basic queries using CLI or tools like reputed company. Professional, concise verbal and written communication. Effective collaboration and teamwork in a remote setting. Problem-solving and critical thinking. Ability to read and follow technical documentation. Strong attention to detail and organizational skills. Initiative and commitment to technical self-development. Curiosity and drive to learn new tools, techniques, and processes as the QA environment evolves. Commitment to quality and accuracy. Flexibility to adjust focus as priorities and requirements change. Ability to work independently while recognizing reputed company to seek guidance, asking clear and well-researched questions after investigating potential solutions.

Benefits

IC Solutions offers comprehensive benefits to reputed company regular-full time employees: Medical w/prescription coverage Benefit Credit received reputed company enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year. Dental reputed company Basic Life and Basic Accidental Death and Dismemberment Insurance Short Term Disability Long Term Disability Voluntary benefits that can be selected to create the right package for you IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer reputed company providing you immediate reputed company to earned wages. EEO Statement Equal Employment Employer as to reputed company protected groups, including protected veterans and individuals with disabilities. We maintain a drug-free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be reputed company here: https://tkcholdings.com/privacy-policy-108 Apply To This Job