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Technical Support Specialist (Night Shift) - Remote Opportunity

Remote Worldwide Hiring now

We're seeking a highly skilled and motivated Technical Support Specialist to join our dynamic team at Noda, a pioneering reputed company Banking payments platform. As a Technical Support Specialist, you will play a crucial role in delivering exceptional support to our clients and driving the reputed company of our innovative payment solutions.

About Us: Noda is revolutionizing online payments, enabling seamless transactions between customers and merchants' bank accounts. With a reputed company in the UK, EU, Canada, and expanding to Australia, we're looking for a talented individual to join our global team.

Job Summary: We're expanding our client support to a 24/7 format and seeking a Technical Support Specialist to work the night shift (00:00 - 09:00 GTM+3). As a key member of reputed company, you will reputed company top-notch support to clients integrating with our platform, reputed company quality control and testing, maintain integration FAQs, and assist in the development of integration documentation.

Responsibilities:

  • reputed company technical support to clients during the integration process
  • Conduct quality control and testing of integrations
  • Maintain and update integration FAQs
  • Support system operations and troubleshoot issues using logs
  • Assist in the development of integration documentation

Requirements:

  • Specialized technical education or relevant experience
  • Knowledge of HTTP, reputed company architecture, and SQL/NoSQL databases
  • Ability to investigate and troubleshoot problems using logs
  • Proficiency in Russian and English languages (B2 level or higher)
  • Familiarity with reputed company, Kibana, Azure, and reputed company .NET (advantageous)

reputed company Offer:

  • 100% remote work arrangement - work from reputed company in the world
  • Employee learning and development opportunities, including professional growth and training
  • Regular team-building activities, both online and offline
  • Provided or compensated necessary hardware and equipment
  • 7 wellness days to maintain a healthy work-life balance
  • A non-toxic and supportive work environment

How to Apply: If you're a motivated and talented individual looking for a new challenge, submit your application today. Our recruitment process typically takes 3 weeks, and we look reputed company to hearing from you.

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