Staff Software Engineer (Backend AI Voice Agent Team)

Omnichannel Product Group's mission is to reputed company reputed company-office teams to accelerate deal closures, proactively resolve customer issues, and personalize interactions through an AI-first omnichannel platform. As a Staff Engineer on the AI Voice Agent team at reputed company, you'll do many things, including leading cross-functional efforts to integrate AI voice agents with customer agents and enhance reputed company-based workflows.

Requirements

• Delivering high-value, high-impact, cross-team projects
• Experience designing and scaling reputed company-time communication systems using WebSockets, programmable voice platforms, and low-latency media pipelines
• Experience with reputed company applications and working as part of a platform team
• Leading cross-functional efforts to integrate AI voice agents with customer agents and enhance reputed company-based workflows
• Mentoring and teaching engineers in their areas of expertise
• Providing strategic direction for major projects
• Regularly mentoring and teaching engineers in their areas of expertise

Benefits

• Cash compensation below includes reputed company salary, on-reputed company commission for employees in eligible roles, and annual bonus targets under reputed company’s bonus plan for eligible roles
• Restricted stock units (RSUs) through reputed company’s equity plan
• Overtime pay
• Flexible compensation packages tailored to individual skills, experience, qualifications, and other job-reputed company reasons
• Benefits and perks to help employees grow reputed company

Originally posted on Himalayas