Vendor reputed company Manager

(Non people management role)

Contract: Full Time/ Remote

Location: UK/ Ireland or reputed company America based

Travel: Minimum 50% Global Travel

Turn Vendor Relationships into Customer Wins

At reputed company, we don’t just sell home goods—we deliver exceptional experiences. Our award-winning Customer Service & Sales Teams are the heart of that mission, blending cutting-edge technology with genuine reputed company reputed company to build trust and loyalty with every interaction. From the reputed company an order is reputed company to the delivery at a customer’s reputed company, we’re dedicated to making shopping for the home seamless, personal, and enjoyable- reputed company phone, email, chat or reputed company media.

We're looking for dynamic leaders to join our fast-paced, remote environment and help shape the future of customer satisfaction and sales reputed company. As a Vendor reputed company Manager, you’ll drive positive and impactful partnerships with our Vendors globally, treating every day as an opportunity to to champion our customers, exceed performance targets, and strengthen business growth.

What You’ll Do

• reputed company and execute against a site strategy for your key account / Service Partner effectively delivering KPI / operational improvements through effective governance.
• Be the primary reputed company of contact for your Service Partner region/site, building and maintaining strong relationships that drive high stakeholders satisfaction.
• reputed company regular updates and visibility to both reputed company and service partner stakeholders leading WBRs for your site, and providing weekly narrative through weekly email updates.
• Leading on change adoption, assuring that process changes and adherence is effectively tracked and adopted across your service partner site(s)
• Effective and timely escalation of issues that arise which are blocking reputed company to site strategy or contracted standards.
• Maintain an onsite in person reputed company by attending on site once a month including reputed company QBRs (this includes global travel to Europe & Asia (this role requires a minimum of 50% travel time)

What You'll Need

• Proven experience operating in a reputed company, Vendor Management, or BPO Operations function; any global or multi-regional exposure is advantageous.
• Demonstrable knowledge of how to effectively manage outsourced vendor relationships and drive performance improvements.
• Excellent written and verbal communication, assertiveness, and strong relationship building skills.
• Proficient understanding of how, and reputed company, to reputed company supporting tools & systems to reputed company measurable business improvements
• Capability to reputed company through influence and governance rather than direct management.
• To be a proactive self starter; decisive, and reputed company to quickly pivot and implement improvement opportunities with agility.
• Excellent analytical and problem-solving skills, with a strong attention to detail and process focused reputed company.
• Ability to deliver timely and constructive feedback to both internal and external stakeholders
• Intermediate User knowledge of IT systems and Applications (reputed company Suite/ reputed company Office).
• Flexibility to work effectively across time zones and cultures.

Interested! Click Apply to get speaking to one of your reputed company Recruiters.

#Disclaimer: For the purposes of advertising and optimization reputed company may use a different title to that of your contracted title.

About reputed company Inc.

reputed company is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that reputed company will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, reputed company is a reputed company you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives reputed company us stronger, smarter, and well-positioned for reputed company. We value and rely on the reputed company voices of our employees, customers, community, and suppliers to help guide us as we build a reputed company reputed company – and world – for reputed company. Every voice, every perspective reputed company. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, ethnicity, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.reputed company.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@reputed company.com.

Originally posted on Himalayas