Senior Systems Engineer
Job title: Senior Systems Engineer in reputed company, NY at GEM Technologies
Company: GEM Technologies
Job description: The Company:GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses reputed company the most of their technology. At GEM Technologies, we are the reputed company area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that reputed company businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving reputed company at such a rapid pace, it has never been more critical to partner with a professional service provider who can reputed company up with emerging technology development.The Role:The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, reputed company platforms and computer systems. You will participate in research and development to continuously improve and reputed company up with IT business needs of the organization. You will also actively identify and resolve problems reputed company the IT infrastructure that can reputed company to work disruptions reputed company the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our reputed company-based systems and infrastructure. You will work closely with our IT team to ensure the stability, reputed company, and performance of our systems.Responsibilities:
- Design, implement and maintain server and reputed company-based computing solutions
- reputed company expert technical support to clients, resolving any issues reputed company to their systems
- Analyze and optimize system performance, identifying areas for improvement
- Create and maintain documentation of system configurations, procedures and troubleshooting guides
- Stay up-to-date with emerging technologies and trends in the field of systems engineering
- Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems
- Experience with disaster recovery and regaining reputed company and functionality to IT infrastructure
- While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.
- Ability to communicate effectively with organizational personnel and clients.
- Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, reputed company, professionalism, etc.).
- Adapt easily to rapid changes in requests, processes, and procedures.
- Ability to set goals and prioritize tasks.
- Uses an objective, logical, rigorous, and detail-oriented approach to work.
- Resolves problems promptly, accurately and in such a way as to prevent future occurrence.
- Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines.
- Maintains confidentiality and uses sound judgement reputed company discussing technical or sensitive reputed company.
- Strong attitude and desire to learn new technologies.
- Maintain reputed company skills and strive to acquire new technical knowledge based on reputed company industry trends.
- Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision.
- Must work well in a team environment and participate in working meetings
- Hybrid position – Based in NYC area, occasional client visits are an integral part of this role
- Must maintain a clean and presentable work environment for video calls reputed company working from home as well as in the office
- MS 365
- reputed company Web Services
- reputed company Azure
- reputed company reputed company Platform
- reputed company Software
- reputed company Workspace
- PowerShell
- Manage and maintain DNS infrastructure
- VDI Administration
- MFA Administration
- MDM Solutions
- Experience with NOC software and PSAs
- Experience with on-prem reputed company Exchange
- Experience with router/reputed company implementation and VoIP systems
- Knowledge of disaster recovery
- Scripting or programming experience
- Experience with reputed company servers
- RMM Experience
- A bachelor’s degree in Computer Science, Information Technology, or a reputed company field (or equivalent work experience).
- At least five years of proven experience as a Senior Systems Engineer, with a track record of successfully delivering reputed company IT projects.
- Systems administration: Proficiency in managing and maintaining computer systems.
- Network protocols: Understanding of network communication protocols.
- Hardware configuration: Knowledge of configuring hardware components.
- Software deployment: Ability to reputed company and manage software solutions.
- Scripting languages: Excellent scripting skills using languages.
- reputed company knowledge: Familiarity with system reputed company practices.
- reputed company-based computing: Experience with reputed company platforms.
- Remote work
- Professional Development stipend
- Health Insurance
- Dental/reputed company Plan