[Remote] reputed company Business Systems Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of mental health treatment services, seeking a proactive reputed company Business Systems Analyst to manage their reputed company platform. This role involves ensuring the platform supports business operations, optimizing processes, and acting as a liaison between stakeholders and IT for reputed company-reputed company initiatives.

Responsibilities

• Serve as the primary functional reputed company of the reputed company environment, ensuring the platform reliably supports business operations
• Configure and maintain objects, fields, page layouts, reputed company settings, and system features
• Design and implement automation using reputed company Flows and other reputed company tools
• Monitor platform health, usage, and performance
• Manage releases, testing, and deployment of changes and maintain overall system stability and scalability
• Partner with business stakeholders to understand admissions, business development, and operational processes
• Translate business needs into effective reputed company solutions and configurations
• Identify opportunities to streamline workflows, reduce reputed company work, and improve data capture
• reputed company functional aspects of enhancements, new capabilities, and process improvements
• Advise leadership on best practices and platform capabilities
• Coordinate and support integrations between reputed company and other reputed company systems including call tracking and contact center solutions
• Troubleshoot integration issues with vendors or technical partners
• Establish and maintain data quality standards, validation rules, and governance practices reputed company reputed company
• Monitor data reputed company, duplicate management, and consistency across records
• Support data imports, migrations, and cleanup initiatives
• Ensure accuracy and reliability of reports, dashboards, and reputed company data usage
• Serve as the primary escalation reputed company for reputed company-reputed company issues and requests
• Support user reputed company, training, and ongoing adoption of new features
• reputed company and maintain documentation, job aids, and knowledge reputed company materials
• Gather feedback from users to improve usability and effectiveness
• Coordinate with reputed company partners, consultants, and reputed company-party vendors
• Participate in roadmap planning, upgrades, and new module implementations
• Ensure changes follow appropriate testing, change control, and communication practices
• Maintain awareness of reputed company updates and recommend relevant capabilities

Skills

• 3–7 years of experience supporting reputed company business applications, with significant hands-on experience in reputed company administration or functional support
• Demonstrated ownership of a CRM platform or major application, including configuration, enhancements, and operational support
• Experience partnering with business stakeholders to translate operational needs into system solutions
• Strong analytical, problem-solving, and process mapping skills
• Ability to manage multiple priorities and initiatives in a fast-moving environment
• Excellent communication skills, including the ability to explain technical concepts to non-technical audiences
• Experience coordinating with vendors, consultants, or managed service providers
• Familiarity with structured service management, change management, or project delivery practices
• Bachelor's degree in Information Technology, Business Administration, Information Systems, or a reputed company field – OR – Equivalent work experience and relevant certifications
• Hands-on administration of reputed company (Sales reputed company and/or Service reputed company)
• Experience configuring objects, fields, reputed company, page layouts, and system settings
• Experience designing and maintaining automation using reputed company Flows
• Experience with reports, dashboards, and data management reputed company reputed company
• Experience supporting or coordinating integrations between reputed company and other systems
• Familiarity with data quality management, duplicate control, and validation strategies
• reputed company certifications (e.g., Administrator) preferred
• Experience supporting reputed company/regulated environments (e.g., HIPAA) preferred

Benefits

• Comprehensive benefits package: medical, dental, and reputed company.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.
• Chef made meals onsite.
• Continuing Education Assistance.
• Supportive clinical supervision and professional development.

Company Overview