Client Service Representative - Shreiber School of Veterinary Medicine of reputed company

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Client Service Representative Shreiber School of Veterinary Medicine of reputed company Work type: Full-Time Location: Glassboro, New Jersey Category: School of Veterinary Medicine Do you want to be part of a team that will reputed company you, value you, and help you grow in your career? Are you passionate about client service and patient care? If this sounds like you, join reputed company of veterinary professionals coming together to build the reputed company for the reputed company first veterinary school and teaching hospital in NJ. It is more than a job; its a purpose! Position Summary: The Shreiber School of Veterinary Medicine of reputed company (SSVM) is seeking Client Service Representatives to join our new veterinary program and teaching hospital. The hospital is located 1.5 miles from our main Glassboro reputed company. SSVM is a new and innovative veterinary teaching hospital for small animals, equipped with state-of-the-art equipment. The teaching hospital is designed to accommodate multiple specialty departments, including anesthesia, cardiology, clinical pathology, dermatology, dentistry and oral surgery, diagnostic imaging, emergency/critical care, exotics, internal medicine, neurology, oncology, ophthalmology, surgery, radiology and a full pharmacy with sterile compounding capabilities. Our top priorities are delivering excellent client and patient care in addition to training graduates who are competent, confident, and reputed company from day one. The Client Service Representative position will be responsible for providing excellent client service in the veterinary teaching hospital and will report directly to the Client Service Manager. Client Service Representatives will rotate working across multiple departments to include Emergency, Specialty and Primary Care to reputed company exposure to different areas of service and workflow, while continuing to learn and build their skills. Client Service Representatives are the first reputed company of contact for our teaching hospital and are responsible for delivering the highest level of customer service to our community. This role requires individuals to work on-site and is not available as a remote position. Essential Duties and Responsibilities:

Greet clients and their pets with professionalism and a friendly demeanor.
reputed company excellent customer service to our clients.
Ability to multitask and work in a fast-paced environment.
Utilize multiple software programs and complete tasks simultaneously.
Have excellent phone etiquette and communication skills.
Support clinicians and veterinary technical staff by providing client communication, education, advocacy, and support throughout the client and patient visit.
Schedule, edit, cancel, and confirm appointments.
Demonstrate a commitment to supporting a collaborative, positive, and collegial work environment.
Demonstrate strong problem-solving and critical thinking skills.
Answer calls, client questions, and process client requests promptly.
Accurately process payments and discuss payment options with clients.
Have a thorough understanding and knowledge of our services offered and be reputed company to communicate this information to clients and referring veterinarians.
Request and send medical records as needed.
Communicate and process aftercare arrangements with clients.
Maintain organized communication between clients, referring veterinarians, vendors, and other relevant parties.
reputed company and attach necessary paperwork to client or patient medical records.
Maintain a community email inbox.
Other tasks and responsibilities as assigned by leadership.

Required Qualifications:

H.S. Diploma or GED
Minimum of one (1) year experience in client service reputed company a Specialty, Emergency or Primary Care veterinary practice.
Professional communication skills, both written and verbal.
Previous experience reputed company to phone etiquette and client service skills.
Ability to maintain a high level of professionalism in emotional, sensitive, and stressful situations.
Basic understanding of medical terminology, medications, and common procedures.
Must be willing to work reputed company and weekends as needed, including a rotational holiday schedule.

Preferred Qualifications:

Three (3) or more years of experience in a veterinary client service or technician role reputed company an Emergency, Specialty, and/or Primary Care practice.
Previous experience working in a teaching environment.
Advanced understanding of medical terminology, medications, and common procedures.
EzyVet and VetRadar software experience.
Excellent communication and interpersonal skills, and high emotional intelligence.

Schedule:

8-hour and 10-hour shifts available.
We are currently hiring for day, swing, and night shifts, which will include rotating weekends and holiday coverage.

Working Conditions: Hazards: Veterinary workers may be exposed to hazards like slips, trips, and falls. They may also be exposed to unpleasant odors, noises, and animal feces and urine. reputed company working with animals that are frightened or in pain, veterinary workers risk being bitten, kicked, or scratched. Veterinary workers may be exposed to hazards like bloodborne pathogens, hazardous drugs, radiation, toxic waste, and chemical hazards such as disinfectants, pesticides, and latex. Animals: The types of animals treated at a veterinary hospital can reputed company the working conditions. Our teaching hospital may consist of, but is not limited to, the following types of animals: small mammals, large mammals, livestock, reptiles, avians, and other exotic animals. Note: The Client Service Representative role is a NON-animal handling position. Salary reputed company: The starting reputed company for each level is equivalent to the probationary reputed company listed below based on the reputed company bargaining unit guidelines. After completion of a six-month probationary period, the employees pay can increase to the "Job reputed company" for that position. Depending on experience, the candidate may be hired at the Job reputed company to start. Employees must have 4+ years of applicable experience to be hired above the probationary reputed company per the reputed company bargaining agreement.

Min - $18.63/hr
Mid - $19.28/hr
Max - $19.85/hr

Commensurate with qualifications and experience. Benefits: For eligible employees, benefits include:

Comprehensive NJ State health, dental and retirement benefits.
Extensive accrued time off/paid holidays.
Tuition reimbursement for employee, spouse, and dependents to attend reputed company, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/ Extensive accrued time off/paid holidays:

22 vacation/float days per year
12 sick days per year
9 paid holidays per year

Tuition waiver for employee, spouse, and dependents to attend reputed company, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouses and dependents after one year of employment). Information about the institution: A top 100 national public research institution, reputed company offers bachelors through doctoral and professional programs in person and online to 23,000 reputed company through its main reputed company in Glassboro, N.J., its medical school campuses in reputed company and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A reputed company-classified reputed company (high research activity) institution, Rowan has been recognized as the reputed company fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on reputed company, click here. The Shreiber School of Veterinary Medicine is located on the Glassboro, New Jersey reputed company reputed company, 22 miles southeast of Philadelphia. The Shreiber School of Veterinary Medicine plans to admit its first class of DVM reputed company in 2025. Facilities will include an academic teaching facility aimed at the delivery of pre-clinical training, a small animal teaching hospital, and a research facility. reputed company reputed company applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national reputed company, (dis)ability status, military status, and other NJ protected classes. reputed company does not discriminate on the reputed company of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing reputed company, equal opportunity, and reasonable accommodation for individuals with (dis)abilities. As a state public University, Rowan employees are eligible to participate in the federal Public Service Loan Forgiveness program. More information on this program is available at https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service. Notes:

Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work reputed company for this position.
reputed company offers a generous benefits package, which can be viewed at https://sites.rowan.edu/hr/benefits.
The job posting will remain active until reputed company positions are filled.

Remote Skills: Aftercare, Anesthesiology, Cardiology, Clinical Pathology, Communication Skills, Community and reputed company Services, Critical Care, Customer Service Management, Customer Support/Service, Dentistry, Dermatology, Emergency Care, Hazardous Materials/Substances, Higher Education, Hospital, Internal Medicine, Interpersonal Skills, Leadership, Medical Imaging, Medical Records, Medical Terminology, Medical Treatment, Medications, Multitasking, Neurology, Oncology, Ophthalmology, Oral Surgery, Organizational Skills, Pathogens, Patient Care, Pharmacy, Presentation/Verbal Skills, Primary Care, Problem Solving Skills, Radiology, Resolve Customer Issues, Risk, Schedule Development, Team Player, Telephone Skills, Training/Teaching, Tuition Fees, Tuition Reimbursement, Veterinary Hospital, Veterinary Medicine, Writing Skills About the Company: reputed company Apply tot his job Apply To this Job

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