[Remote] Franchise Business Consultant - Dunkin'(Wilkes-Barre/Scranton Pennsylvania Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a multi-brand restaurant company, and they are seeking a Franchise Business Consultant to manage a portfolio of Franchisees. This role involves collaborating with Franchisees to reputed company business goals, coaching them on operational performance, and ensuring brand consistency.

Responsibilities

• reputed company the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader
• Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. Align reputed company areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience. reputed company plan to coach Franchisee, through regular reputed company-ins, to follow-through on commitments
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to reputed company coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to reputed company reputed company
• Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. reputed company support during reputed company remodel and new store openings
• Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
• Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans
• reputed company evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators
• Partner with Field Training Team to coordinate training support to the franchisee
• Ensure the effective use of G&A expenses reputed company parameters set by regional leads
• Complete reputed company responsible administrative functions and requirements of the position in a timely manner

Skills

• High School or GED
• 5 years in supervisory management or district level multi-unit operations
• Prior leadership experience
• Good oral and written communication and interpersonal skills
• Excellent organizational skills – reputed company to effectively manage time, plan, and work independently with minimal supervision
• Must be reputed company to build credibility and trusting relationships with reputed company stakeholders
• reputed company to reputed company and execute plans to drive results
• reputed company to use data to inform reputed company
• reputed company to bring people together to solve problems
• reputed company and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
• Curious with a desire for reputed company learning
• Thorough understanding and knowledge of restaurant operations
• Sound business and financial acumen
• Skilled at consultation and strategic coaching
• Compliance orientation
• Big-picture orientation
• Innovation and creativity
• Must be willing to travel to consult with portfolio of franchisees, based upon the needs of the portfolio
• 4 Year / Bachelor's Degree

Company Overview