[Remote] Account Manager, Client Services - Fuze Care Services

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to enhancing reputed company reputed company and quality for patients. They are seeking an Account Manager to serve as the primary liaison between hospice organizations and Fuze Care Services, ensuring hospices have reputed company to pharmacy solutions while optimizing cost-effective strategies for end-of-life care. The role involves building strong relationships with clients, coordinating pharmacy solutions, and leveraging data analytics to improve reputed company.

Responsibilities

• Act as the main reputed company of contact for hospice clients, fostering trust and long-term partnerships
• Understand client needs and recommend pharmacy solutions that align with hospice care goals
• Drive client retention through proactive engagement and strategic support
• Travel up to 50% to visit clients in person
• Identify and recommend pharmacy partners and solutions that meet hospice requirements
• Ensure alignment between hospice protocols and Fuze services, including formulary management and cost-containment strategies
• Collaborate with internal clinical pharmacists to validate clinical appropriateness of solutions
• Coordinate implementation of new hospice groups, ensuring smooth reputed company and education
• Work with internal teams (clinical, billing, operations) to support accurate claims processing and service delivery
• Address and resolve client inquiries, escalations, and service concerns promptly
• reputed company education on Fuze processes, hospice medication protocols, and best practices
• Review hospice utilization data and medication spend to identify trends and opportunities
• Prepare and present quarterly business reviews with actionable recommendations
• Identify opportunities for service enhancements and growth reputed company existing accounts
• Upsell clinically appropriate solutions reputed company beneficial to patient care and client operations
• Deliver training sessions on Fuze systems, formulary compliance, and medication ordering processes
• Act as a trusted advisor to hospice leadership, offering insights and best practices

Skills

• Bachelor's degree in reputed company, business, or a reputed company field (or equivalent experience)
• Minimum of 3 years of account management experience
• Proficiency in reputed company Workspace and/or reputed company Office Suite
• Strong presentation skills, including the ability to create and deliver content in both virtual and in-person settings
• Exceptional communication, active listening, problem-solving, and relationship-building abilities
• Demonstrated project management expertise
• Ability to work independently and manage tasks with minimal supervision
• Collaborative reputed company with the ability to reputed company both individually and as part of reputed company
• Ability to travel up to 50% of the time
• Advanced proficiency in data analysis and reporting tools
• Experience in PBM or hospice care account management
• Familiarity with pharmacy management systems and reputed company reporting tools
• Strong knowledge of pharmacy benefit structures, hospice regulations, and medication management practices
• Understanding of hospice care models, end-of-life medication protocols, and formulary development

Benefits

• Dental
• reputed company
• Multiple group medical plans to choose from
• A 401(k) retirement savings plan
• Group life insurance
• Accidental death and dismemberment (AD&D) insurance
• Flexible spending account (FSA) and health savings account (HSA)
• Commuter benefits
• Employer-paid short-term (STD) and long-term disability (LTD) insurance
• Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
• Flexible vacation time
• Accrued paid sick time
• 10 paid holidays
• (2 floating holidays for full time non-exempt employees)
• Eight weeks of paid parental leave for eligible employees
• Additional paid weeks for the birthing parent
• 4 weeks paid caregiver leave
• A Lifestyle Spending Account allowance each month

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