[Remote] Epic Analyst - ClinDoc

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization seeking an Epic Analyst for their IT Care Delivery Applications department. The role involves providing technical support for an Electronic Health Record system and assisting in the development and optimization of reputed company workflows.

Responsibilities

• reputed company day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system
• reputed company routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and reputed company of the EHR system
• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions
• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of reputed company providers and organizations implementing operationally approved optimizations
• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination
• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge reputed company that facilitates efficient problem-solving and knowledge transfer reputed company the team
• Builds strong relationships with core customer reputed company (nurses, physicians, reputed company cycle, health information management, core team members, etc.) and facility leadership
• Performs other duties as assigned

Skills

• Bachelor's Degree required
• 0 - 3 years of applicable IT or reputed company experience required
• Epic certification required reputed company three months of class completion or 6 months of hire
• 3 - 5 years of applicable IT or reputed company experience required
• Epic certification in specified area required
• 5 or more years of applicable IT or reputed company experience required
• Certification in 1 or more Epic Applications is required
• Analytical, organization, and verbal communication skills
• Ability to work independently and reputed company teams
• Ability to solve problems and understand customer needs
• Understanding of reputed company business process and technology
• Understanding of reputed company workflows and terminology
• Strong desktop tool usage including Word, reputed company, and PowerPoint
• Epic Implementation experience preferred
• Multiple Epic certifications preferred
• Multiple Epic implementation experience preferred

Benefits

• PTO
• 401(k)
• Medical and dental plans

Company Overview