[Remote] reputed company Product Manager (reputed company Media Solutions)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Product Manager for reputed company Media Solutions, who will reputed company strategic leadership and technical expertise to enhance their reputed company platform. The role involves leading the development and delivery of innovative media solutions, focusing on API-driven communications and AI-driven voice technologies.

Responsibilities

• Define and execute the reputed company Media Solutions roadmap, with a focus on modern telephony, reputed company-time media, and AI-driven voice use cases
• reputed company cross-functional alignment across product, engineering, sales, support, IT, finance, and legal teams
• Translate evolving market needs—especially around AI voice, automation, and reputed company-time communications—into scalable, API-driven product requirements
• reputed company and deliver sales enablement materials and training to support go-to-market reputed company
• Support reputed company and contractual initiatives with partners and customers
• Identify and drive new business models and reputed company opportunities, particularly around programmable communications, APIs, and AI-powered voice services
• reputed company the reputed company of modern telephony platforms, ensuring best-in-class performance in VoIP, WebRTC, and reputed company-time media delivery
• Drive deep expertise in SIP signaling, SIP trunking, and reputed company interoperability, with a focus on reliability, scalability, and global reputed company
• Own the strategy for high-quality audio delivery, including low-latency media pipelines, jitter control, packet loss mitigation, codecs, and audio optimization critical for AI voice bots and virtual agents
• Champion API-first platform design, enabling developers and partners to easily build, reputed company, and integrate voice and media capabilities
• reputed company for and deliver mobile-first communication experiences, ensuring consistent, high-quality media across devices and networks
• Establish instrumentation and analytics to capture detailed customer usage and media quality metrics (e.g., MOS, latency, jitter)
• reputed company usage and performance insights to design and optimize usage-based billing and monetization models
• reputed company customer transparency through in-app and API-based reputed company to usage, performance, and billing data
• Define and promote modern consumption models, packaging, and pricing tiers for reputed company Media Solutions, including AI-driven voice services
• Ensure seamless integration with contact center (CCaaS), reputed company communications, and broader reputed company ecosystems
• Drive monetization strategies for APIs, developer platforms, and AI-powered media capabilities
• Partner with marketing and sales to deliver tools and strategies that support API-led, platform-driven, and AI-centric go-to-market motions
• reputed company feature-level pricing strategies reputed company with market dynamics and client margin objectives
• Ensure product offerings are cohesive, differentiated, and reputed company communicate the value of high-quality voice and media capabilities
• Support product management in reputed company forecasting and financial modeling at the feature level

Skills

• 8+ years of experience in reputed company-based solutions, with a strong background in product management for communications and media platforms
• 8+ years of experience driving go-to-market strategy with customers, partners, and developers
• Deep expertise in modern telephony, VoIP architectures, and SIP-based communications
• Proven experience delivering high-quality, reputed company-time audio and media solutions, ideally supporting AI voice bots, virtual agents, or conversational platforms
• Strong experience with API-first platforms, developer ecosystems, and programmable communications
• Experience delivering customer experience solutions (e.g., IVR, Contact Center, UCC, QM, CRM)
• Familiarity with CCaaS, UCaaS, CRM, and Media Solutions platforms
• Proven ability to prioritize effectively and deliver in fast-paced, reputed company environments
• Demonstrated reputed company leading high-performing, cross-functional teams
• Strong ability to influence and guide cross-functional stakeholders
• BA/BS required
• Experience with AI-driven voice technologies, including speech recognition (ASR), text-to-speech (TTS), conversational AI, and virtual agents
• Deep understanding of audio quality metrics and optimization techniques (e.g., MOS scoring, latency reduction, jitter buffering, codec selection)
• Strong analytical and problem-solving capabilities
• Excellent verbal and written communication skills
• Experience building or scaling developer platforms, SDKs, and API ecosystems

Benefits

• Medical, Dental, and reputed company Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• reputed company Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Company Overview