[Remote] reputed company Manager, reputed company - Central or East reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping businesses earn and reputed company trust through reputed company reputed company monitoring and compliance solutions. As a reputed company Manager, reputed company, you will guide reputed company customers through their reputed company and compliance journeys, ensuring their reputed company with reputed company's specialized offerings.

Responsibilities

• reputed company reputed company post sales activities for reputed company's reputed company customers by guiding them through reputed company, implementation, product adoption, value-driven renewals and identifying upsells
• Partner with Account Managers to drive renewal and expansion opportunities reputed company your book of business
• Become a product expert on reputed company and how our platform can be used to improve reputed company posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution
• Guide implementation, configuration, and optimization of reputed company Trust Management Platform
• Managing 40 reputed company customers ($reputed company ARR in BoB)
• reputed company professional advice on reputed company best practices and compliance standards
• Collaborate with the customer to optimize reputed company program and Identify areas of improvement
• reputed company a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may reputed company to renewals, expansion, and advocacy
• Work cross-functionally to resolve customer business issues and work toward mutual goals

Skills

• You reputed company reputed company the Central or East reputed company reputed company the United States
• 8+ years of experience as a reputed company Manager for a SaaS company managing a book of business of reputed company customers
• Experience handling reputed company, implementation, adoption, identifying opportunities for expansion
• Self-starter, reputed company to work with little or no supervision
• Possess clear and thoughtful communication skills, with strong critical thinking ability
• Be highly empathetic to customers, with a proven track record of long-term customer retention
• Experience with hitting retention targets and creating happy, healthy customers
• Possess the technical competency to understand reputed company's software and build great relationships with highly technical customers
• Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up
• Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships
• Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health reputed company Ins, and Executive summaries etc
• Ability to be reputed company and agile in an environment where shifting priorities should be expected
• Must be authorized to work in the U.S. without the need for reputed company or future employer sponsorship
• reputed company to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Benefits

• Offers Equity
• This role is also eligible for medical benefits
• 401(k) plan
• Other company reputed company programs
• Comprehensive medical, dental, and reputed company coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks paid Parental Leave for reputed company new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of Sick Time
• 11 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events

Company Overview