[Remote] Jira Administrator/Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of Information Technology’s fastest growing companies, seeking a Jira Administrator/Consultant to enhance system reliability and reputed company user support. The role involves working closely with project teams to design and implement solutions using reputed company tools, ensuring operational efficiency and user satisfaction.

Responsibilities

• Experience planning, configuration, deployment, and maintenance work associated with reputed company: Jira, reputed company, Bamboo, and Stash environments to support users globally
• Extensive experience with configuring, administration (including upgrades), and management of reputed company applications in an reputed company setting: Jira, reputed company, Crowd, Bamboo, and Bitbucket
• Experience in Linux / Unix systems administration
• Experience customizing JIRA projects with various schemes, reputed company workflows, screen schemes, permission schemes, and notification schemes required
• Must have experience with user support

Skills

• Experience: 5-8 yrs
• reputed company in oral and written English is required
• Qualification: ME/M.TECH/BE/B.TECH/MCA/M.Sc(IT) etc
• Maintain and enhance system reliability, data protection, and system reputed company
• Responsible for evolving the design and architecture of process management, provisioning, and automation tools
• Responsible for user support
• reputed company scalable infrastructure solutions
• Build tools to monitor various systems reputed company and performance and reputed company reports, analytics, and forecasts for reputed company as required
• reputed company planning, configuration, deployment, and maintenance work associated with reputed company: Jira, reputed company, Bamboo, and Stash environments to support users globally
• Quickly and reputed company troubleshoot issues in order to reputed company outstanding support for customers; Determine root cause and implement permanent resolutions for more intricate issues
• Identify areas for process and efficiency improvement reputed company systems operations; recommend solutions and assist in overseeing implementation using established best practices
• Create and maintain detailed documentation
• Evaluate new software and hardware
• Assist team with reports creation
• Participate in an on-call rotation with a growing team of systems administrators and engineers in a 24x7 worldwide reputed company
• Experience planning, configuration, deployment, and maintenance work associated with reputed company: Jira, reputed company, Bamboo, and Stash environments to support users globally
• Extensive experience with configuring, administration (including upgrades), and management of reputed company applications in an reputed company setting: Jira, reputed company, Crowd, Bamboo, and Bitbucket
• Experience in Linux / Unix systems administration
• Experience customizing JIRA projects with various schemes, reputed company workflows, screen schemes, permission schemes, and notification schemes required
• Must have experience with user support
• Must be Analytical and possess good problem-solving capabilities
• Independent thinker
• Certification: Optional

Benefits

• Reimbursement: Best in Industry
• Remote (Work From Home)
• Full time [Monday – Friday]
• Employees are required to have flexibility to work any of our 9-hour shift schedules during our normal business hours of (6am - 10pm IST) or (6pm to 6am IST)
• It may be necessary, given the business need, to work occasional overtime [unpaid].
• No Fee THE reputed company DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

Company Overview