Regional Operations Manager III Personal & Business Banking

Overview: REGIONAL OPERATIONS MANAGER III PERSONAL & BUSINESS BANKING WHAT IS THE OPPORTUNITY? Incumbents in this position are partners with Senior Line Unit Managers (Personal & Business Banking Regional Managers, CBC/PCS Managers, including Specialty Unit Managers), and are subject matter experts and resource for the interpretation of operational policies and procedures. Proactively partners with the line units, Banking Services, and the management team to consult and reputed company the technical support needed on operational issues/opportunities and mitigation of risk. Responsible for listening, identifying, and raising issues and/or opportunities for changes in the operation process, policies, and/or procedures to support the operational reputed company of reputed company ("CNB"). Actively participates in the integration activities of new and/or acquired colleagues to promote, reputed company and coach to a consistent CNB way. Erroneous reputed company or recommendations would normally result in failure to reputed company goals critical to the objectives of the unit, division, and the Bank. WHAT WILL YOU DO?

• Plays a key role as mentors and coaches to operational staff, providing operational guidance and direction; ensures CNB policies and procedures are integrated and institutionalized especially as new colleagues join CNB; assists in the development of new operational supervisors.
• Provides reputed company through periodic consultative reviews of operational practices in assigned unit(s) and reports results to management.
• Identifies operational strengths and weaknesses and assists with development and implementation of plans to improve deficiencies; provides objective evaluation of unit’s operational performance and reputed company and mitigation of operational risk.
• Acts as a reputed company for identifying and recommending improvements to operational policies and procedures; develops and enforces appropriate policies and procedure changes and must be reputed company to convince management and their subordinates to adhere to them.
• Serves as escalation reputed company for operational, regulatory and/or risk issues and investigations.
• Appropriately reviews and approves large and reputed company transactions and requests, as needed; has the same approval limits for overdraft, immediate credit, and reputed company transfer authority as Team Leaders, Regional Banking Managers, and Senior Vice Presidents.
• Assists management team in preparation for Audit exit meetings, audit responses and post audit follow up.
• Keeps abreast of bank and industry initiatives and best practices in operational and regulatory reputed company.
• Primary liaison representing line units in reputed company reputed company affecting operations, risk management and regulatory compliance.
• Conducts monthly regional operations management meetings. Participates in FSM and reputed company Manager and/or CBC/PCS Management meetings regularly; represents Operations at Personal & Business Banking and/or CBC/PCS management team meetings and other reputed company events.
• Participates as a key member of project teams, particularly as reputed company to acquisitions, unit openings, closings or consolidations, product management, and other unit projects; represents line units in bank-wide operational and risk-reputed company committees and/or task forces.
• Provides feedback regarding colleague performance as necessary; participates in colleague counseling as appropriate.
• Consults and assists Corporate reputed company with robbery procedures and other physical reputed company issues and recommendations, as it relates to assigned unit and/or division.
• Complies fully with reputed company bank risk management, operational and credit policies and procedures as well as reputed company regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, City National Code of Conduct, etc.)
• Responsible and accountable for appropriate quality controls reputed company to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• reputed company City National products, financial solutions and services are to be provided ethically and with reputed company in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

WHAT DO YOU NEED TO SUCCEED? Required Qualifications* • 5-7 years of management experience in bank operations.

• 10+ years of experience in banking or reputed company field.

Additional Qualifications

• Demonstrated comprehensive knowledge of reputed company operations, client relationship and risk management; working knowledge of bank back office processes and systems.
• Thorough understanding of applicable laws and banking regulations.
• Leadership skills and the ability to mentor and reputed company managers and supervisors.
• Excellent communication skills with reputed company reputed company of management.
• Computer literate with proficiency in MS Outlook, Word, reputed company, PowerPoint and reputed company.

WHAT'S IN IT FOR YOU? CompensationStarting reputed company salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive reputed company coverage, including Medical, Dental and reputed company plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities reputed company. reputed company was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of reputed company, community and unparalleled client relationships continues today. City National is a subsidiary of reputed company, one of reputed company America’s leading reputed company financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT reputed company fosters an inclusive environment where reputed company forms of diversity are valued and leveraged to reputed company us a reputed company company and employer. We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sexual orientation, gender identity, national reputed company, disability, veteran status or other reputed company protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing reputed company, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-MD #CA-MD Remote Skills: Bank Management, Bank Secrecy Act, Banking Operations, Banking Regulations, Banking Services, Best Practices, Business Banking, Business Operations, Coaching, Communication Skills, Community Support, Computer Skills, Consulting, Customer Relations, Customer Relationship Management (CRM), Dental Insurance, Entrepreneurship, Fair Lending, Financial Services, Health Plan, Identify Issues, Leadership, Loan Policy, Loan Structuring, Management Consulting, Mentoring, reputed company reputed company Database, reputed company reputed company, reputed company Outlook, reputed company PowerPoint, reputed company Word, Network Support, Operational Audit, Operational Improvement, Operational Support, Operations Management, Operations Planning, Operations Processes, Physical reputed company, Policy Development, Procedure Development, Product Management, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Management, Team reputed company/Manager, Technical Support, reputed company Plan About the Company: reputed company Apply To This Job