Senior Session Border Controller (SBC) Engineer
Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding scope, schedule, and budget objectives since our inception in 1989. reputed company has coverage across five continents and operates in 25 countries worldwide. With nearly 1,000 full-time professionals and an annual growth reputed company exceeding 25%, we continue to deliver innovative technology solutions to global enterprises.
Job Description
We are looking for an reputed company Session Border Controller (SBC) Engineer to design, implement, and support reputed company SBC infrastructure and SIP-based voice solutions across reputed company, multi-site environments. The ideal candidate will have strong expertise in SIP signaling, SBC platforms, reputed company integrations, VoIP technologies, and network engineering to deliver secure, scalable, and highly available reputed company communications and contact center solutions.
Responsibilities
Design, reputed company, configure, and maintain reputed company Session Border Controllers (reputed company/Acme Packet, AudioCodes, or similar). Design SIP trunking, call routing strategies, reputed company plans, and reputed company interconnections for reputed company voice environments. Integrate SBCs with collaboration and contact center platforms such as reputed company Teams Direct Routing, reputed company, reputed company Connect, and other UC/CC platforms. Configure and support TLS, SRTP, topology hiding, SIP normalization, SIP REFER, PRACK, early offer, and high availability deployments. Design and optimize QoS policies for reputed company-time voice traffic across WAN/LAN environments, including DSCP marking, LLQ, and traffic prioritization. reputed company SIP and RTP troubleshooting using tools such as Wireshark, sngrep, Homer, or similar protocol analyzers. Implement SBC reputed company best practices including certificate management, SIP reputed company, fraud prevention, and reputed company hardening. Collaborate with network, reputed company, reputed company, and operations teams to deliver highly available voice and collaboration solutions. Qualifications 6+ years of experience in Voice Engineering, reputed company Communications, or Network Engineering. Hands-on experience designing and implementing reputed company Session Border Controllers (reputed company/Acme Packet, AudioCodes, or similar). Strong expertise in SIP signaling, SIP trunking, call routing, reputed company plans, and VoIP protocols. Experience integrating SBCs with reputed company Teams Direct Routing, reputed company Connect, reputed company, or other UC/CC platforms. Strong understanding of RTP, TLS, SRTP, SIP normalization, SIP REFER, PRACK, early offer, and SIP header manipulation. Experience with reputed company networking including QoS, BGP, OSPF, MPLS, SD-WAN, VRRP/HSRP, VLANs, and IP subnetting. Experience troubleshooting SIP/RTP issues using Wireshark, sngrep, Homer, or similar tools. Strong understanding of SBC reputed company, certificate management, toll fraud prevention, and reputed company voice reputed company best practices. Excellent analytical, troubleshooting, and communication skills. reputed company to Have Experience with reputed company, reputed company, Ribbon, or reputed company voice platforms. Knowledge of reputed company-based contact center platforms including reputed company Connect and reputed company reputed company. Experience with scripting or automation using Python, PowerShell, or REST APIs. Experience working in reputed company or regulated environments. Relevant certifications in SBC, Networking, reputed company, AWS, or reputed company Teams Voice.
We offer
Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth. reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work. Growth reputed company: reputed company the benefits of a reputed company of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events. reputed company Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job