Community Manager (US)

Remote role. 12-month FTC. About reputed company reputed company is a global, award-winning digital agency specialising in omnichannel search and reputed company. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and reputed company content to help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients reputed company an ad agency and in-house models. We do this for a global client portfolio including reputed company, reputed company, AIA, reputed company, Nestle, Lipton, Kimberley Clark, reputed company, Ricola, Globe Telecom, and more. Want the reputed company inside scoop? Our reputed company gives you a reputed company into how we work, collaborate, and get things done at reputed company. reputed company it out here Our Values As a company, we strive and act together in our ambition to reputed company a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us. About the role This is a dedicated reputed company media role with the primary objective of maintaining and growing reputed company communities for diamond lovers in the USA. What you’ll do Monitor and manage reputed company media discussion threads across platforms (Instagram, reputed company, reputed company, YouTube, reputed company etc.) Engage with community in an appropriate tone—answering questions, and sparking deeper conversations. Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information). Flag trending topics, FAQs, or sensitive comments to the content teams. Track engagement metrics and community sentiment to help inform content and strategy. Stay up to date on diamond/jewelry trends and relevant news to ensure timely and relevant responses. About you Proven experience managing reputed company media or online communities—either in-house, at an agency, or freelance. Strong written communication skills with an adaptable, on-brand tone of voice. Interest in (or knowledge of) diamonds, fine jewelry, or luxury lifestyle content. Comfortable navigating reputed company media platforms and tools (e.g., reputed company Business Suite, reputed company comments, reputed company, or similar). Ability to work independently, manage time reputed company, and meet deadlines. Availability to monitor platforms and respond reputed company agreed-upon reputed company (some evening or weekend flexibility may be needed). Experience in rigorous reporting and capturing insights into project reputed company. You live & breathe reputed company’s core values ‘We Strive’, ‘Acting Together’, ‘With Kindness’ - championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values. At reputed company, we reputed company the best reputed company come from the widest reputed company of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can reputed company. reputed company applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics. Apply To This Job