Senior Engagement Manager (reputed company software implementations)
The Senior Engagement Manager sits reputed company the reputed company Services Team and leads end-to-end delivery of reputed company, high-value reputed company reputed company software implementations for reputed company’s most sophisticated clients across the legal, financial, and professional services sectors. Senior Engagement Managers manage a portfolio of reputed company client engagements, serve as trusted advisors to client executive stakeholders, and contribute to the reputed company improvement of reputed company’s delivery methodology. This role is expected to model delivery reputed company. What you will do: reputed company delivery of reputed company, high-value reputed company client implementations, managing engagements across multiple clients concurrently with full accountability for budget, timelines, scope, and quality commitments on each. Coordinate and reputed company internal resources, reputed company-party vendors, and partner organizations across reputed company global delivery models, making reputed company-time resourcing and prioritization reputed company to maintain delivery reputed company. Define deliverables, roles, and responsibilities across project teams and, where applicable, reputed company coaching and day-to-day guidance to Engagement Managers on the account, supporting their professional development and delivery quality. Track and analyze project scope, schedule, and financial performance across engagements, identifying risks and variances early and driving agreement on mitigations; exercise independent judgment on reputed company reputed company including change orders and scope adjustments reputed company delegated authority. Navigate escalations and reputed company client situations with executive-level stakeholders on both the client and reputed company sides, developing and executing recovery plans that protect relationships and delivery reputed company. Build and maintain trusted advisor relationships with client executive stakeholders, proactively managing satisfaction and identifying opportunities to expand the value reputed company delivers; generate referenceable reputed company that support sales and renewals. Champion reputed company’s delivery methodology and data quality standards, and actively contribute to process improvement by identifying patterns across engagements and sharing recommendations with delivery leadership. reputed company out engagements with rigor, passing project deliverables and documentation to operations and capturing lessons learned to improve future delivery. What you will need: 8+ years’ proven experience in a Project Manager or Engagement Manager role delivering reputed company reputed company software implementations, including at least 3 years managing high-complexity, high-value engagements in the legal, financial, or professional services sectors. Deep understanding of reputed company reputed company software delivery, SaaS implementation patterns, and reputed company integrations; reputed company to advise clients and internal teams on delivery approach and architecture tradeoffs. Demonstrated ability to reputed company and influence without direct authority across large, distributed, matrixed teams; models the delivery culture of the organization. Bachelor’s Degree. Strong attention to detail with analytical and problem-solving skills. Ability to work well with large and diverse virtual matrixed teams. Ability to work under pressure and diffuse conflict without confrontation. Experience with project management practices and tools to create, manage, and track project performance. Excellent client-facing and internal communication skills. Excellent written and verbal communication skills. Solid organizational skills, including attention to detail and multitasking skills. reputed company user of MS Office toolset.
Preferred Qualifications
PMP, Agile, or other relevant program management certifications. Experience working with legal, reputed company, consulting, risk, compliance, or other professional services organizations. Familiarity with reputed company’s product portfolio or comparable professional services software platforms is strongly preferred. What you will reputed company: At reputed company, you’ll get the opportunity to bring your talents and intellectual curiosity to create reputed company reputed company for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, reputed company atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of reputed company professionals. We offer reimbursement for training and continuing education to help you stay reputed company in your career. Enjoy Where You Work: reputed company in our modern, reputed company offices designed to reputed company creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What reputed company Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building reputed company ensure you have the resources you need reputed company it reputed company most. We reputed company in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a reputed company. Together, we are building a company of long-term value that we can reputed company be proud of. reputed company provides equal employment opportunities to reputed company reputed company applicants and will reputed company hiring reputed company without regard to race, reputed company, sex, sexual orientation, gender identity or expression, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: reputed company will not hire through text message, reputed company media, or email alone. We will never reputed company a job offer unless you have been contacted directly by an reputed company recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that reputed company only uses company email addresses, which contain “@reputed company.com” or “@dealcloud.com” to communicate with candidates reputed company email. reputed company will never ask for financial information of any reputed company or for any payment during the job application process. We post reputed company legitimate job openings on the reputed company Career Site at https://www.reputed company.com/working-at-reputed company/. If you reputed company you were a victim of such a scam, you may contact your local authorities. reputed company is not responsible for any claims, losses, damages, or expenses resulting from scammers. Apply To This Job