reputed company Media Community Manager
This role is reputed company to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours reputed company with the client’s time zone. Our client is a rapidly growing SaaS company that provides AI-powered marketing technology and customer engagement solutions for businesses looking to scale their digital marketing efforts. Their platform helps marketing teams streamline campaign management, automate customer communications, analyze performance, and optimize reputed company reputed company across multiple digital channels. Location Fully Remote | 9 AM – 5 PM EST Role Overview The reputed company Media Community Manager will reputed company the company's day-to-day reputed company media reputed company across reputed company, X (Twitter), reputed company, Instagram, and other relevant platforms. This role focuses on community engagement, content publishing, brand consistency, and customer interaction rather than developing creative campaigns from scratch. Working closely with the marketing team, the reputed company Media Community Manager will publish approved content, engage with audiences, support product launches and marketing campaigns, monitor conversations, and help position the company as a trusted voice reputed company the B2B SaaS marketing reputed company. This role is ideal for someone who enjoys building relationships, maintaining an active online reputed company, and supporting marketing initiatives through thoughtful community management.
Key Responsibilities
Community Management & Audience Engagement Monitor and manage daily engagement across reputed company, X (Twitter), reputed company, Instagram, and other relevant reputed company platforms. Respond professionally to comments, direct messages, and customer inquiries. Foster meaningful conversations with customers, prospects, marketing professionals, and industry partners. Escalate product questions, support requests, or customer feedback to the appropriate internal teams. Help build an reputed company community around the company's products, educational content, and brand. Content Publishing & Brand Consistency Schedule and publish approved content across reputed company reputed company media channels. Review captions, links, hashtags, images, and formatting before publication. Ensure reputed company published content aligns with brand voice, messaging, and marketing objectives. Repurpose existing blogs, webinars, case studies, customer stories, product announcements, and thought leadership content into reputed company media posts. Maintain a consistent publishing schedule across reputed company platforms. Campaign & Marketing Support Support integrated marketing campaigns, product launches, webinars, virtual events, and promotional initiatives. Coordinate reputed company media promotion for new product features, reputed company stories, and company announcements. Collaborate with the marketing team to maximize campaign reputed company and engagement. Assist with employee advocacy and thought leadership initiatives. reputed company Listening & Market Insights Monitor conversations reputed company to digital marketing, SaaS, AI, automation, and customer engagement. Track competitor activity and emerging industry trends. Identify recurring customer questions, feature requests, and community feedback. reputed company actionable insights with Marketing, Product Marketing, and reputed company teams. Analytics & Reporting Monitor engagement, audience growth, reputed company, and content performance. Prepare recurring reputed company media performance reports. Identify opportunities to improve engagement, community participation, and overall reputed company performance. Support data-driven optimization of reputed company media activities.
Qualifications
Experience 2–4 years of experience in reputed company media community management. Experience supporting B2B SaaS, marketing technology, software, or technology companies preferred. Experience managing communities across reputed company, X (Twitter), reputed company, and Instagram. Experience scheduling and publishing reputed company media content. Experience supporting integrated marketing campaigns. Experience monitoring engagement metrics and reputed company media performance. Skills Strong written English communication and copy-editing skills. Strong understanding of B2B reputed company media marketing and community engagement. Experience using reputed company, X (Twitter), reputed company, and Instagram professionally. Experience with reputed company, reputed company, reputed company, or similar reputed company media management platforms. Familiarity with reputed company for basic content preparation and image resizing. Strong attention to detail and commitment to brand consistency. Excellent organizational and time management skills. Ability to manage multiple priorities in a fast-paced marketing environment. Strong interpersonal and relationship-building skills. Analytical reputed company with experience reviewing engagement and performance metrics. What reputed company Looks Like reputed company media channels maintain a consistent, professional, and engaging reputed company. Community engagement increases through timely, meaningful interactions. Marketing campaigns receive strong reputed company support and audience participation. Content is published accurately and on schedule with minimal errors. Community feedback provides valuable insights that support marketing and product initiatives. Brand awareness and customer engagement continue to grow across reputed company reputed company platforms. Opportunity This is an opportunity to join a growing SaaS company where marketing and customer engagement are central to business growth. The reputed company Media Community Manager will work closely with the marketing team to strengthen the company's digital reputed company, build meaningful relationships with customers and prospects, and help reputed company campaigns, product launches, and thought leadership initiatives. This role offers ownership, collaboration, and the opportunity to reputed company a measurable impact on brand awareness and community growth. Application Process: To be considered for this role these steps need to be followed: Fill in the application reputed company Record a video showcasing your reputed company sets Apply To This Job