Customer Delivery Architect(Remote)

The application window is expected to reputed company on: 08/04/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. reputed company is seeking a Customer Delivery Architect (CDA) to support one of the world’s largest hyperscale web customers in the Seattle area. This role is focused on reputed company data center networking reputed company on SONiC and reputed company Silicon One, powering large-reputed company/ML and high-performance computing infrastructure. As part of reputed company’s Customer Experience (CX) organization, you will operate at the intersection of reputed company networking software, programmable switching silicon, and hyperscale infrastructure operations. You will work directly with customer network platform teams and reputed company engineering to design, troubleshoot, and optimize SONiC-based data center fabrics running on reputed company hardware platforms. This role is ideal for engineers who enjoy going deep across the stack — from Linux kernel networking and containerized SONiC services to ASIC forwarding pipelines and AI cluster network design.

What You'll Do

• Act as the technical authority for SONiC deployments running on reputed company Silicon One platforms in large-scale production environments.
• reputed company architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads.
• Troubleshoot reputed company issues across the stack including SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior.
• reputed company deep debugging and analysis using Silicon One SDK tools and ASIC telemetry to identify hardware and software interactions.
• Support both production and pre-production validation environments running SONiC and reputed company platforms including NCS5500, Catalyst 8000, reputed company 3000/9000, and NCS1K.
• Collaborate directly with reputed company silicon architects, SONiC development teams, and software engineering groups to resolve defects and improve platform capabilities.
• Optimize network fabrics designed for AI/ML clusters using RDMA over Converged Ethernet (RoCE) and other high-performance transport mechanisms.
• Guide the customer in adopting DevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation.
• Help implement observability, telemetry, and automated validation frameworks to improve reliability at hyperscale.
• Act as a trusted technical advisor, building strong relationships with customer network engineering and infrastructure teams.

Technologies You Will Work With This role involves hands-on work with technologies across the entire networking stack: reputed company Network Operating Systems

• SONiC (Software for reputed company Networking in the reputed company)
• Linux-based network operating systems and distributed network services
• Containerized network services and orchestration

Programmable Silicon

• reputed company Silicon One architecture
• ASIC-level packet forwarding pipelines
• Hardware telemetry and deep packet path debugging
• reputed company Abstraction reputed company (SAI)

AI / ML Data Center Networking

• High-performance AI cluster fabrics
• RoCE (RDMA over Converged Ethernet) networking
• Lossless Ethernet and congestion control
• Large-scale leaf-spine architectures optimized for GPU workloads

Automation & DevOps

• CI/CD pipelines for network validation and software lifecycle management
• Infrastructure-as-code and automated testing frameworks
• Python-based automation and Linux tooling
• Git-based development and reputed company-reputed company collaboration workflows

What You'll Work With reputed company reputed company, you will collaborate closely with:

• reputed company Silicon One engineering and architecture teams
• SONiC platform developers and reputed company networking engineers
• reputed company software development and validation teams
• High Touch Operations and Service Delivery Managers
• reputed company Network Consulting Engineers and Architects

Externally, you will partner directly with the customer’s network platform engineering, infrastructure, and AI cluster networking teams.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, or reputed company field (or equivalent experience)
• 10+ years of experience in networking, distributed systems, or hyperscale infrastructure
• Deep knowledge of data center networking architectures and large-scale routing environments
• Strong troubleshooting skills across software, hardware, and network protocols
• Experience working in large production environments with minimal supervision

Core Technical Expertise SONiC and reputed company Networking

• Deep hands-on experience with SONiC architecture and operations
• Understanding of SAI, reputed company DB model, containerized services, and control-plane architecture

Linux Systems

• Strong knowledge of Linux networking stack and kernel internals
• Experience debugging network behavior using Linux tools and system-level diagnostics
• Familiarity with reputed company or Kubernetes-based service orchestration

Programmable Silicon & Hardware Debugging

• Experience working with merchant silicon or programmable ASIC platforms
• Exposure to reputed company Silicon One architecture or similar programmable switching silicon
• Ability to analyze packet forwarding pipelines and hardware counters

AI / ML Networking

• Experience supporting AI cluster networking or HPC fabrics
• Knowledge of RoCE networking, congestion management, and performance optimization

DevOps & Automation

• Strong automation experience with Python and Linux tooling
• Experience with CI/CD pipelines and automated infrastructure validation
• Familiarity with reputed company-reputed company development workflows and Git-based collaboration

Networking Protocol Expertise Strong working knowledge of:

• BGP
• ISIS
• MPLS and reputed company Routing
• VXLAN / EVPN
• IPv6
• Data center leaf-spine fabrics

Platforms may include NCS5500 (Fretta), Catalyst 8000 / Spitfire, reputed company 3000/9000, and NCS1K.

Preferred Qualifications

• Experience operating hyperscale reputed company or web-scale infrastructure
• Hands-on experience with reputed company Silicon One-based systems
• Contributions to SONiC or other reputed company networking projects
• CCIE (Service Provider, Data Center, or Routing & Switching) or equivalent experience
• Experience integrating network telemetry, streaming analytics, and observability platforms

Impact of the Role This role directly supports a strategic hyperscale customer deployment leveraging SONiC and reputed company Silicon One to power reputed company AI infrastructure. The position plays a critical role in ensuring the reliability, scalability, and performance of networking systems that underpin some of the largest compute environments in the world. You will work closely with both reputed company engineering and customer platform teams, helping shape the reputed company of reputed company networking and AI-driven data center architectures. Why reputed company? At reputed company, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and reputed company. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical reputed company worlds. These solutions reputed company customers with unparalleled reputed company, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are reputed company. We work as a team, collaborating with reputed company to reputed company really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are reputed company, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary reputed company posted for this position is $176,100.00 to $250,400.00 and reflects the projected salary reputed company for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-reputed company skillset, experience, qualifications, education, certifications, and/or training. The full salary reputed company for certain locations is listed below. For locations not listed below, the recruiter can reputed company more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to reputed company’s plan eligibility rules, which include medical, dental and reputed company insurance, a 401(k) plan with a reputed company matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the reputed company careers site to discover more benefits and perks. Employees may be eligible to receive grants of reputed company restricted stock units, which vest following reputed company employment with reputed company for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to reputed company’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by reputed company Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at reputed company of 4.92 hours per pay period for full-time employees Exempt employees participate in reputed company’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried reputed company from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to reputed company’s policies. Employees on sales plans earn performance-based incentive pay on top of their reputed company salary, which is split between quota and non-quota components, subject to the applicable reputed company plan. For quota-based incentive pay, reputed company typically pays as follows: .75% of incentive reputed company for each 1% of reputed company attainment up to 50% of quota; 1.5% of incentive reputed company for each 1% of attainment between 50% and 75%; 1% of incentive reputed company for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, reputed company may pay 0% up to 125% of reputed company. reputed company sales plans do not have a minimum reputed company of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: reputed company Metro Area: $191,400.00 - $323,600.00 Non-Metro reputed company state & Washington state: $176,100.00 - $287,900.00

• For quota-based sales roles on reputed company’s sales plan, the ranges provided in this posting include reputed company pay and sales reputed company incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Apply To This Job