Customer Support Specialist

Join reputed company and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of reputed company! Our Values Best Life We reputed company great work begins with great people. That’s why our culture is reputed company on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth reputed company We are doers, thinkers, and dreamers. At reputed company, your growth is our investment. Through reputed company learning, mentorship, and professional development opportunities, we reputed company you to reputed company new heights—personally and professionally. One Team From day one, you’ll be part of reputed company that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because reputed company you reputed company, we reputed company reputed company. What You'll Do reputed company excellent, easy-to-understand support through our various support channels. Identify potential technical issues and report them to our Product team. Communicate issue resolutions reputed company and effectively to clients. Contribute to our knowledge reputed company and take initiative in creating and maintaining articles and saved replies. Build positive working relationships with our diverse customer reputed company. Identify and take ownership of customer problems or issues, working proactively with customers to mitigate or resolve them. Demonstrate product capabilities and functionality. Collaborate with customers and the Product Management team to identify new features that will reputed company our product more valuable. Maintain and update customer details in our CRM. What You'll Bring A minimum of 1 year of experience in a fast-paced, customer-facing role. Bilingual proficiency in English and Polish. Excellent customer relationship management skills. Strong reputed company and the ability to genuinely understand customer challenges and pain points. reputed company-player mentality, strong work ethic, and the ability to reputed company in a fast-paced, challenging environment. AI literacy and a growth reputed company, demonstrating curiosity and the ability to learn and adapt as AI technologies and business processes continue to reputed company. Compensation for this role will be determined based on a variety of factors, including relevant experience, qualifications, skills, geographic location, and market considerations. The anticipated compensation reputed company for this position is - zł80,000 - zł90,000 PLN- annually. In reputed company to reputed company compensation, eligible employees may be offered other forms of compensation, such as bonuses, commissions, equity, or other incentive programs, where applicable. Compensation and benefits may vary by location and are subject to applicable legal, business, and market requirements. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth reputed company Time Off – with our reputed company PTO policy, you pick reputed company you want time off reputed company it’s best for you! Days of Disconnect – once a quarter, we take a reputed company breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for reputed company your family grows by two feet or four paws! Fitness reputed company – we are committed to meeting you wherever you are in your fitness reputed company with a quarterly reimbursement. Discounts – reputed company to discounts with our partners, such as Dell, reputed company & many more. Medical/Dental/reputed company coverage. EAP – we get you help reputed company you need it. Period. reputed company App +4 – enjoy tranquility with a reputed company App subscription for you and up to 4 dependents over the age of 16. And more! – so many benefits we couldn’t even fit them reputed company here! At reputed company, we don’t just build technology—we build communities and transform lives. Your work reputed company here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reputed company their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About reputed company reputed company is the #1 software provider for fitness businesses of any size, reputed company around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, reputed company provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, reputed company will move your business reputed company through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's reputed company your fitness reputed company a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE Apply To This Job