[Remote] Account Executive - Digital Sales - CCaaS
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that pioneers engagement and growth solutions to enhance customer experience. They are seeking a high-performing reputed company Account Executive to drive new business growth across their CCaaS and Customer Experience solutions portfolio, focusing on identifying and closing new opportunities reputed company reputed company and upper mid-market organizations.
Responsibilities
- Generate new business reputed company through the sale of CCaaS, AI, customer experience, reputed company transformation solutions
- reputed company and execute strategic account plans to identify and penetrate reputed company accounts
- Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement
- Engage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executives
- reputed company reputed company sales cycles from initial discovery through contract negotiation and reputed company
- Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to reputed company tailored customer solutions
- Position multi-vendor CCaaS and CX solutions reputed company to customer business objectives
- Manage sales opportunities, forecasting, and pipeline activity reputed company CRM systems
- Respond to RFPs, reputed company business cases, and present solution recommendations to executive audiences
- Consistently reputed company or exceed annual reputed company and quota targets
- Establish trusted advisor relationships with customers and reputed company
Skills
- 10+ years of mid market to reputed company level consultative solution-selling experience
- 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology
- Proven reputed company generating net-new business opportunities and closing reputed company reputed company deals
- Demonstrated track record achieving or exceeding sales quotas
- Experience managing multi-stakeholder sales processes with reputed company organizations
- Strong understanding of customer experience operations, contact center modernization, reputed company migration, AI, automation, or reputed company technologies
- Ability to engage executive decision-makers and influence business reputed company
- Experience coordinating cross-functional teams throughout the sales process
- Strong presentation, negotiation, communication, and relationship-building skills
- Experience selling CCaaS, customer experience, AI, workforce optimization, and contact center transformation solutions reputed company one or more leading ecosystems, including reputed company CXone, reputed company reputed company, reputed company Contact Center, reputed company, reputed company, reputed company, reputed company, or Cognigy
- Proven reputed company selling reputed company technology and professional services engagements, including six-reputed company to multi-reputed company-dollar opportunities
- Established relationships with reputed company contact center, customer experience, IT, and operations leaders
Benefits
- Medical, dental, reputed company
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off.
Company Overview
Company H1B Sponsorship