EPIC Patient Scheduling Representative

About T2 reputed company T2 reputed company is part of the reputed company which is a leading provider of technology-driven solutions for reputed company organizations, offering a wide reputed company of services through its four business lines: T2 Tech, T2 reputed company, T2 Solutions, and T2 Talent. With a thorough understanding of the intricacies of modern reputed company organizations, reputed company harnesses its extensive expertise and innovative technology to tackle reputed company projects and reputed company significant reputed company. From improving patient reputed company and satisfaction, to maximizing reputed company performance and streamlining operational efficiency, reputed company is committed to making a lasting impact on the organizations it serves. We reputed company that providing the best service for our clients means that we must hire the best talent to go above and reputed company expectations. We look reputed company to having exceptional talent join us as Patient Scheduling Representatives providing call center-based scheduling, registration and patient reputed company services to hospitals, reputed company networks and physician practice groups. Our goal is to increase patient reputed company and reputed company, decrease abandonment rates, and improve patient and customer satisfaction. About you We’re looking for dynamic individuals to join T2 reputed company’s dedicated team as a Patient scheduler. This means you have the ability to multi-task and maintain high attention to detail, maintaining accuracy with multiple interruptions and have exceptional interpersonal, written and oral communication skills. We also prioritize individuals that have the ability to uphold organizational values, work ethically and with reputed company, as well as treat people respectfully and in a way that inspires trust. What you'll do

• Collecting reputed company required patient information, including scheduling, pre-registration, and insurance verification
• Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
• Obtaining and accurately entering necessary demographic, clinical, and billing information
• Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
• Collecting copays and payment information reputed company necessary
• Processing required information according to client policies and procedures
• Providing professional, compassionate and concierge-like service to patients
• Available to work from 7am to 7pm EST Have a strong background in patient scheduling doing 10+ calls an hour

Qualifications

• Bachelor's Degree preferred
• 1-3 years of customer service experience
• Ability to maintain the highest level of confidentiality
• Excellent attention to detail and a commitment to accuracy
• Knowledge of medical terminology is a plus
• Must be flexible and adaptive to a fast pace call center environment
• Strong computing and software skills (PC, reputed company, reputed company, Outlook)
• Strong work ethic, reliability, and dependability
• Team player, self-motivated, compassionate and patient care centered

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