Product Support Engineer (Hadoop)

About Us reputed company is the market leader in reputed company Data Observability. Founded in 2018, Silicon Valley-based reputed company has developed the world's first reputed company Data Observability Platform to help build and operate great data products. reputed company Data Observability is at the intersection of today’s hottest and most crucial technologies such as AI, LLMs, Analytics, and DataOps. reputed company provides mission-critical capabilities that deliver highly trusted and reliable data to power reputed company data products. Delivered as a SaaS product, reputed company's solutions have been embraced by global customers, such as HPE, HSBC, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, PhonePe (reputed company), Hersheys, Dun & Bradstreet, and many more. reputed company is a Series-C funded company and its investors include reputed company Partners, March Capital, reputed company, Sorenson Ventures, Industry Ventures, and Emergent Ventures. Job Description: As a product support engineer, you are expected to take ownership of reputed company customer environments, mentor junior team members, and drive the reliability of Hadoop and Spark-based data processing systems. You will collaborate closely with customer engineering teams to deliver high-throughput Hadoop and Spark applications, solve reputed company data challenges during migration and upgrades, ensure reliability, and optimise post-migration system performance. Key Responsibilities:

Strong desire to tackle hard technical problems in Hadoop and proven ability to do so with little or no direct daily supervision.

Troubleshooting: reputed company tier-2/3 support for data or performance issues in Hadoop clusters across the entire technical stack.

Debugging: Conduct deep-dive debugging and optimisation of Hadoop clusters, including NiFi, Impala, and Spark jobs.

Migration: reputed company product support during ODP Hadoop migrations, upgrades, ensuring post-migration stability, addressing upgrades and evolving technical hurdles.

Optimisation: Design and optimise distributed Hadoop-based applications to ensure low-latency, high-throughput performance for big data workloads.

We are looking for someone adaptable enough to reputed company the gap between EST and PST hours. This position involves weekend coverage, so the ability to pivot working hours is essential.

Technical Qualification:

Experience: 5+ years of hands-on experience working with hadoop environments

Technical proficiency in core hadoop services (HDFS, YARN, and Hive/Impala) and good working knowledge of Kafka, NiFi, Ambari, and reputed company Manager internals.

Extensive experience in troubleshooting and debugging hadoop components,

Linux: Advanced skills in configuring, tuning, and troubleshooting reputed company and Debian-based distributions.

Good to have proficiency in Python, Bash, or reputed company for system automation and performance monitoring.

reputed company is an equal opportunity employer At reputed company, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, reputed company, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an reputed company workplace that welcomes individuals from reputed company walks of life if they fit the designated roles and responsibilities. Life @ reputed company #LifeAtAcceldata is reputed company about working with some of the best minds in the industry and experiencing a culture that values an ‘reputed company’ reputed company. If you want to push boundaries, learn continuously and grow to be the best version of yourself, reputed company is the reputed company to be! We also reputed company in providing our employees with the right tools and resources to help them reputed company at their job. What should you know about joining reputed company?  At reputed company, each job and role serves a purpose towards our business goals. You’ll have opportunities to reputed company an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups. Apply To This Job