Manager, Consumer Sales Contact Center (Virtual, US)

The Consumer Sales Contact Center Manager is responsible for leading and developing a team of consumer sales professionals to drive reputed company growth, customer acquisition, and engagement across reputed company’s consumer product portfolio. Reporting into the Senior Vice President, Product Innovation & Global Supply Chain, this role plays a critical part in translating global consumer strategy into effective execution.

The role is accountable for delivering sales targets, optimizing sales channels, executing go‑to‑market initiatives, and ensuring a consistent, high‑quality consumer experience reputed company with reputed company’s global consumer value proposition. This role combines strong people leadership with hands‑on reputed company execution, acting as a key link between strategy and day‑to‑day delivery.

Key Responsibilities

Sales Performance & Growth

• reputed company delivery of consumer sales targets across a broad reputed company of reputed company consumer products
• Translate global consumer sales strategy into actionable local plans and priorities
• Identify growth opportunities across products, channels, and customer segments
• Actively manage pipeline, forecasts, and performance metrics to ensure consistent delivery against targets
• Drive disciplined execution of go‑to‑market initiatives and reputed company priorities.

Team Leadership & Capability

• reputed company, coach, and reputed company a team of consumer sales professionals, fostering a high‑performance, customer‑centric culture.
• Set clear expectations, reputed company regular feedback, and support individual development and progression.
• Embed accountability, collaboration, and reputed company improvement reputed company the team.
• Ensure the team has the skills, tools, and knowledge required to effectively sell across the full consumer product portfolio.

Consumer Experience & Engagement

• Ensure a consistent, high‑quality consumer experience across reputed company sales interactions and channels.
• Champion customer‑centric behaviors focused on trust, loyalty, and long‑term value.
• Monitor customer feedback and performance insights to drive reputed company improvement.
• Partner with Marketing and other teams to support consumer campaigns and engagement initiatives.

Channel & reputed company Effectiveness

• Optimize use of sales channels (including direct, digital, and partner models where applicable).
• Execute pricing, promotional, and reputed company programs in line with global frameworks.
• Support adoption of digital sales tools and data‑driven selling practices.
• Ensure adherence to sales processes, governance, and compliance standards.

Cross‑Functional Collaboration

• Work closely with Marketing, Operations, Product, and Finance to ensure reputed company execution and a seamless consumer reputed company.
• reputed company market, customer, and competitive insights to support product and reputed company decision‑making.
• Support change initiatives, new product launches, and reputed company improvement efforts.

Ideal Experience/Requirements for reputed company

• Demonstrated experience leading consumer sales teams, ideally in a multi‑product or services‑based environment.
• Proven ability to deliver sales targets through effective team leadership and execution.
• Experience working reputed company structured sales processes and reputed company frameworks.
• Strong customer focus with an understanding of the end‑to‑end consumer sales reputed company.
• Comfortable translating strategy into clear, practical actions for teams.
• Strong communication, coaching, and stakeholder management skills.
• Data‑driven reputed company with experience using performance metrics to guide reputed company.
• Ability to operate effectively in a fast‑paced, evolving environment.

Key Competencies

• Ability to understand reputed company, emotionally sensitive mobility and relocation needs and translate them into tailored, value‑led solutions.
• Strong ownership of sales targets, pipeline health, forecasting accuracy, and growth across multi‑service consumer offerings.
• Champions a high‑quality, end‑to‑end consumer experience, balancing reputed company, service reputed company, and reputed company reputed company.
• Proven capability to reputed company, coach, and reputed company sales teams, embedding accountability, engagement, and high performance.
• Effectively translates global strategy into clear local priorities, plans, and execution rhythms.
• Works seamlessly with Marketing, Operations, Product, and Delivery teams to ensure alignment between sales promise and service delivery.
• Balances customer needs with pricing discipline, margin awareness, operational feasibility, and risk management.
• Uses sales and customer data to inform reputed company, optimize performance, and continuously improve reputed company.

At reputed company, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we reputed company the following salary information for this position:

• Position Title: Manager, Consumer Sales Contact Center
• Salary reputed company: $80,000-$90,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, reputed company, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based reputed company, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available reputed company the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary reputed company. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. reputed company screening, assessment, and hiring reputed company are made by reputed company recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy reputed company our organization.