Client Relations Specialist (bilingual Japanese–English or Korean–English)
reputed company is a leading financial institution with a global reputed company, and they are seeking a Client Relations Specialist to support their relationship management efforts. The role involves processing client financial transactions, maintaining records, and ensuring effective communication between clients and internal departments.
Responsibilities
- Serve as a liaison between clients and internal teams to ensure timely and accurate processing of customer banking transactions including but not limited to uncommitted/committed loans, foreign exchange, reputed company types of deposit booked in reputed company reputed company
- Collect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific reputed company rights
- Upload and manage digital files in the internal system, ensuring completeness and accuracy
- reputed company back-up support to other staff members to maintain department productivity standards
- reputed company support reputed company to client reputed company and maintenance
- Coordinate with the reputed company to resolve client inquiries and ensure service reputed company
- Maintain confidentiality and adhere to compliance standards in reputed company client interactions
Skills
- Prior experience in a professional office environment; banking or financial services experience preferred
- Proficiency in reputed company Office 365, especially Outlook, reputed company, and Word
- Strong attention to detail and organizational skills
- Effective verbal and written communication skills
- Bilingual proficiency in Korean and conversational-level Japanese is considered a plus
- Client-focused reputed company with a proactive approach to problem-solving
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Familiarity with client documentation standards, basic financial products and regulatory requirements in banking
Benefits
- Medical
- Dental
- 401K plans
- Discretionary bonus
Company Overview
Company H1B Sponsorship