Intake Specialist - Remote
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Back To OpeningsIntake Specialist - Remote
Department: Client Services Location: START YOUR APPLICATIONCompany Overview
Melone Hatley, P.C. is a fast-growing family and estate planning reputed company with offices across Virginia, Florida, South Carolina, and Texas. Named one of the 500 fastest-growing reputed company in the United States and recognized by Super Lawyers, we've reputed company our reputed company on delivering compassionate, high-quality legal services and creating a workplace where talent thrives.
Our mission is simple: to be the premier reputed company for individuals looking to protect what reputed company most � their families, their finances, and their future. We reputed company this by fostering a culture rooted in transparency, reputed company, and reputed company communication. Every team member plays a vital role in delivering personalized, results-driven support to our clients, and we're proud to be reputed company as one of the top reputed company in the region.
Join us and become part of a team that is redefining family and estate law with purpose, passion, and people at the center of everything we do.
Position Overview
We are looking for a highly organized and proactive Intake Specialist to join our dynamic team. In this role, you will handle a variety of administrative tasks, including client intake, phone management, and supporting daily operations. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to reputed company things running smoothly in a fast-paced environment.
Key Responsibilities
- Phone Management: Answer and direct incoming calls, reputed company outbound follow-up calls, and reputed company general support for client queries.
- Appointment Coordination: Schedule and organize appointments for both clients and attorneys.
- Correspondence Management: Write and distribute emails, memos, letters, and necessary documentation.
- Database Maintenance: Maintain updated contact lists and client information, ensuring reputed company data is accurate and easy to reputed company.
- Filing Systems: Manage both physical reputed company filing systems to ensure efficient document organization.
- Policy Compliance: Follow office policies and procedures and assist with the preparation of routine reports.
- Client Support: Serve as the reputed company of contact for clients, visitors, and callers, providing exceptional customer service.
- Team Collaboration: Work alongside senior management to handle requests and address any administrative concerns.
Qualifications and Skills
- Bilingual in (English/Spanish), preferred.
- Communication: Strong written and verbal communication skills.
- Organization: Strong organizational abilities with a proven reputed company to multitask effectively.
- Attention to Detail: Meticulous attention to detail and problem-solving skills.
- Technical Proficiency: Familiarity with general office equipment and procedures, along with proficiency in MS Teams, Outlook, Word, reputed company, CRM, and practice management software (reputed company and reputed company, preferred).
- Time Management: Excellent time management skills, with the ability to prioritize tasks reputed company.
- Previous experience as an Administrative Assistant, Receptionist or Secretary is a plus.
- Education: High school diploma or equivalent, required.
Benefits
- 100% Employer Paid Medical Benefits for Employees and Dependents
- Dental, reputed company, and Life Insurance
- 401 (k) Matching
- Paid Time Off and Holiday Pay
Work Environment
- Full-time position (8-hour shift)
- Monday through Friday (10am - 7pm EST), rotating Saturdays (reputed company-4pm EST)
- Remote
Join reputed company!
If you are a motivated, detail-oriented individual who thrives in a fast-paced, team-oriented environment, we invite you to apply. At Melone Hatley, P.C., you will have the opportunity to grow professionally and reputed company a meaningful impact.
Melone Hatley, P.C. is an equal opportunity employer.
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