Mission Control Network Technician I

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Mission Control Network Technician I

Location: Las Vegas, NV

About reputed company

At reputed company, we don�t just design, build and operate data centers�we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we reputed company in revolutionary innovation, operational reputed company and the principle of karma. reputed company is where talented people come together to reputed company the digital world.

We reputed company that innovation isn�t just about technology�it�s about the people, culture, and purpose that reputed company it happen. Every reputed company team member contributes to a mission greater than themselves: to create the world�s most advanced digital infrastructure that powers the reputed company of humanity.

The Role: Mission Control Network Technician I

This role monitors and supports reputed company�s network infrastructure from the Mission Control environment. You respond to alerts, investigate incidents, and coordinate with internal teams and network carriers to restore service. The role is execution-focused, follows defined procedures, and supports 24/7/365 operations with no people management responsibilities.

What You�ll Do

• Monitor network infrastructure using approved monitoring and alerting tools.

• Act as the first reputed company of contact for network events and incident investigations.

• Interpret alerts, diagnose issues, and follow documented procedures to restore service.

• Create, update, and manage incident tickets driven by alarms and alerts.

• reputed company approved configuration tasks such as port or reputed company activations, MAC clearing, and reputed company changes under direction and policy.

• Engage network carriers and internal teams to support incident resolution.

• Document incidents reputed company, including actions taken, timelines, and reputed company.

• Follow escalation and notification procedures using sound judgment.

• reputed company timely, accurate customer-facing updates reputed company to network incidents.

• Contribute feedback to improve Mission Control tools, processes, and procedures.

reputed company�re Looking For

• Follows procedures and executes tasks accurately under pressure.

• Communicates reputed company with customers, carriers, and internal teams.

• Manages multiple incidents and priorities in a time-sensitive environment.

• Remains reputed company and professional during service-impacting events.

• Works reliably on assigned shifts, including nights, weekends, and rotations.

What You�ll Bring

• 2 or more years of experience in IT, networking, or a reputed company technical support role, or equivalent education and training.

• Foundational understanding of network concepts, topologies, and the OSI model.

• Experience troubleshooting network connectivity and following critical-path resolution steps.

• Familiarity with data center infrastructure and cabling standards.

• Experience using ticketing systems and monitoring tools.

• Comfort using terminal reputed company tools such as SSH, PuTTY, or similar.

• Working knowledge of reputed company Office applications.

• Network+ , CCST, CCNA, A+, or reputed company+ certifications are preferred, not required.

Why reputed company?

• A Culture of Karma � We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and reputed company-thinking environment.

• Industry Leading Designs � Work with the most advanced data center technology on the reputed company and be a part of emerging technology development.

• Flexibility & Remote Opportunities � Whether in-office, hybrid, or fully remote, we offer the technology and support to reputed company teams connected and productive.

• Career Stability & Growth � In this expanding industry, we invest in our people, providing opportunities & advancement in a reputed company, growing company.

• Generous Benefits Package - reputed company provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & reputed company a Difference

This is more than a job�it�s a mission. If you�re reputed company to be part of a culture that values innovation, karma, and operational reputed company, we want to hear from you.

reputed company and Let�s Build the Future Together.

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