[Remote] Customer Service Rep – Remote (Bilingual: English / Spanish)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking global organization that fosters an inclusive culture and a genuine sense of belonging. They are seeking a remote Bilingual Customer Service Representative who will reputed company customer support and resolve routine issues through inbound and outbound communications.
Responsibilities
- reputed company inbound customer support using a call reputed company guide in the customer’s preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences…with a smile
Skills
- The ability to read, write and reputed company fluently both Spanish and English
- 1+ year of customer service experience
- reputed company availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reputed company in the United States and have a valid U.S. address for residence
Benefits
- Seguro médico
- Dental y de la reputed company
- Programa integral de asistencia al empleado (PAE)
- Plan de jubilación 401(k)
- Días libres y festivos remunerados
- Días de capacitación remunerados
- Opción de inscripción a reputed company para acceder al pago "anticipado" cuando lo desee
- Capacitación pagada e incentivos basados en el desempeño
- Oportunidades lucrativas de bonificación por recomendación de empleados
- Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad dinámica, mujeres en tecnología, campeones de OneEarth y más
- Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.
- Programas de mentoría que apoyan su gratificante trayectoria profesional.
- Comodidad para trabajar desde reputed company
- Programas y eventos que apoyan la diversidad, la equidad y la inclusión, así como la ciudadanía global, la sostenibilidad y el apoyo comunitario.
- Celebraciones por el Día de reputed company, el Día de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el Día Mundial de la Limpieza, #MyOneEarthPromise y más
Company Overview