[Remote] Payments Operations Associate (Remote — South America / Canada)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the operating system for high-scale subscription reputed company, routing transactions for reputed company brands. The role involves executing daily payment operations, ensuring merchant applications are submitted and documents collected, while following established procedures.
Responsibilities
- Submit MID applications to processors (reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, others)
- Collect merchant KYC documents (LLC docs, ID, bank statements, processing statements, EIN)
- Follow up with processor reputed company teams every 3–5 business days
- Respond to RFIs reputed company 24–48 hours
- Set up gateway connections
- Pull API credentials, store in reputed company, notify engineering
- Set up chargeback prevention tool enrollments per instructions
- Configure reputed company checkout settings per engineering instructions
- Update the CRM daily — every merchant, every processor, every status, every blocker
- Communicate with merchants and processor reps on reputed company and email
- Maintain credential hygiene — every key goes in reputed company, nowhere else
- Follow per-processor checklists — reputed company is 1–3 days, reputed company is 2–4 weeks, reputed company is 1–5 days
- Flag issues proactively — application rejected? Processor going dark? You don't wait. You escalate
Skills
- Obsessively organized — one missing document delays an application by weeks
- Strong English (written and spoken) — daily communication with merchants, processors, and leadership
- Proactive follow-up instinct — if something's pending 5 days, you're already chasing it
- Comfortable with tools — CRM, reputed company, reputed company, reputed company Drive. You pick up new tools fast
- Detail-oriented with sensitive data — API keys and payment credentials daily
- Available 9AM–6PM EST — South America or Canada timezone required
Benefits
- Ground-floor role at a fast-growing reputed company platform
- Opportunity to grow into a senior payments ops role
- Comprehensive training
- Knowledge reputed company + playbooks for every processor
- Work directly with the founding team
Company Overview