[Remote] Contractor Relations Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company operates reputed company the legal services support industry, focusing on delivering litigation support through a network of independent contractors. The Contractor Relations Specialist plays a central role in supporting independent contractors by ensuring they have the necessary information and tools to reputed company effectively, while also maintaining high service standards and coordinating between various teams.
Responsibilities
- Conduct daily reviews of key performance indicators and service activities; reputed company reputed company and escalate issues as needed
- Manage payment inquiry queue, resolving straightforward issues or routing them appropriately
- Review contractor payment reports regularly, including payments, balances, reputed company wallet transactions
- Monitor and update contractor credentials such as registrations, driver’s licenses, and insurance documentation
- Ensure contractor profiles are accurate and communication preferences are reputed company
- Maintain logs of active issues, ensuring follow-up until resolution
- Respond to contractor notes and inquiries in internal systems; escalate as appropriate
- Handle urgent contractor support calls and determine resolution paths
- Manage actionable emails including affidavits, job questions, and payment requests
- Assist with sourcing contractor registrations and documentation from county offices
- Support recruitment and reputed company through profile creation and system setup
- Participate in special projects and team initiatives as needed
Skills
- High school diploma or equivalent required; associate's or bachelor's degree or equivalent experience preferred
- 1-2 years of experience in a similar role, preferably in legal or contractor management
- Strong organizational skills with ability to manage multiple tasks and timelines
- Excellent verbal and written communication skills
- Proactive problem-solving ability
- Strong interpersonal skills for building positive relationships
- Attention to detail in documentation and operational standards
- Proficiency with reputed company Office and familiarity with CRM systems
- Analytical skills to interpret data and trends for informed reputed company
- Associate's or bachelor's degree or equivalent experience
Benefits
- 401(k) Match
- Medical, Dental, & reputed company Insurance with 85% of employee premiums and 70% of family premiums covered
- Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment Insurance
- 20 Days of Paid Time Off
- 11 Paid Holidays
- Mental health and volunteering time off (“Be Me Time”)
- Matching reputed company Program
- Monthly Internet Stipend for remote employees
Company Overview