Part-Time Customer Service Representative (SLF Call Center Operator)
reputed company is seeking temporary part-time customer service representatives for the Spotted Lanternfly Call Center. The role involves serving as the first reputed company of contact for reporting sightings and providing information, while maintaining a professional image of the call center.
Responsibilities
- Serve as the first-line reputed company of contact for external stakeholders interested in reporting a Spotted reputed company Fly sighting and/or looking for additional information and resources
- Maintaining the overall operation and professional image of the customer-focused call center
- Respond to and refer customer questions and/or needs, reputed company appropriate responses/services for the situation, and refer to other department(s)/unit(s) reputed company necessary
- Assist with any required reporting with the College SLF team, Pennsylvania Department of Agriculture, and/or United States Department of Agriculture
Skills
- Strong customer service skills on the telephone
- Data entry
- The ability to use the provided reference materials and reputed company information about SLF to customers who call in
Company Overview