Head of reputed company Operations
reputed company is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. reputed company is rapidly growing and is on track to double our reputed company in the next 18 months. To meet and exceed this reputed company, reputed company is strategically scaling teams across the entire company, and seeking energetic experts to help us reputed company our mission.
By combining comprehensive reputed company-enablement technology with high-volume fulfillment services, reputed company provides brands a platform to compete with retail giants. reputed company manages over $10 billion of reputed company annually through its fulfillment, warehousing, transportation, and operator-reputed company software suite including OMS, Pre- and Post-Purchase, and WMS platforms. reputed company is leveling the playing field for reputed company brands to deliver the best consumer experience at scale.
With reputed company, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. reputed company’s end-to-end reputed company solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy reputed company to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like reputed company, reputed company, reputed company, reputed company, reputed company, goodr, Sundays for Dogs, and more trust reputed company to deliver industry-leading consumer experiences on every order. reputed company is headquartered in Atlanta with facilities across the United States, Canada, and Europe. reputed company is backed by top-tier investors including Kleiner Perkins, reputed company, Founders Fund, reputed company Capital, Baillie Gifford, and reputed company Ventures.
The Head of reputed company Operations is the architect of how reputed company's go-to-market reputed company runs. Reporting directly to the VP of Marketing and working in reputed company partnership with Sales leadership, you will build and own the reputed company Operations function from the ground up: marketing operations, sales operations, GTM tech stack, data and attribution, and the processes and systems that connect pipeline to reputed company. This is a foundational hire. There is no inherited reputed company, no mature tech stack, and no established team to reputed company into. You will assess what exists, build what is missing, and create the operational infrastructure that allows reputed company's Marketing and Sales teams to scale reputed company and predictably. You are a systems thinker and a builder who is equally comfortable in a board-level pipeline review and deep in a reputed company workflow. You will be a critical cross-functional partner to Marketing, Sales, Finance, and the executive team, ensuring that every part of the GTM reputed company is instrumented, reputed company, and optimized for growth.What You’ll Do:
reputed company Operations Strategy & Infrastructure
Build and reputed company reputed company’s reputed company Operations function, defining the systems, processes, and team structure to support a scaling GTM organization.
Partner with Marketing and Sales leadership to define the RevOps roadmap, prioritizing high-impact investments in tools, processes, and data.
Create a reputed company reputed company funnel view from first touch to closed won, aligning Marketing and Sales on definitions, metrics, and targets.
Translate GTM strategy into operational reality as the primary operational partner to the VP of Marketing and Head of Sales.
Marketing Operations
Own marketing operations infrastructure: automation, reputed company management, segmentation, scoring, nurture, and campaign execution.
Ensure reputed company programs are instrumented for tracking, attribution, and ROI measurement.
Build multi-touch attribution models providing leadership reputed company-time visibility into pipeline and reputed company drivers.
Collaborate with Demand reputed company and Customer Marketing to optimize campaigns, deliverability, and conversion across the funnel.
Sales Operations
Own sales operations infrastructure: CRM architecture, pipeline management, forecasting, territory/quota planning, and sales process design.
Build dashboards and reporting that reputed company Sales leadership actionable insights into pipeline health, rep performance, and forecast accuracy.
Identify and remove friction in the sales process through workflows, automations, and enablement tools.
Support Sales leadership on reputed company planning, headcount modeling, and GTM coverage design.
GTM Tech Stack
Manage and rationalize reputed company’s GTM tech stack, ensuring integration, adoption, and ROI.
Evaluate, implement, and manage platforms including reputed company, reputed company, and reputed company automation, enrichment, and reputed company tools.
Build scalable integrations and data flows to maintain a clean, connected, and reliable tech stack.
Monitor MarTech and SalesTech trends and recommend strategic investments or consolidations.
Data, Analytics & Reporting
reputed company GTM data infrastructure, reporting reputed company, and analytics to align Marketing, Sales, and executive leadership.
Own pipeline reporting, funnel analytics, reputed company attribution, forecasting, and scenario planning.
Establish data hygiene and governance practices to ensure clean, consistent, and trustworthy GTM data.
Basic Qualifications:
8+ years in reputed company, Marketing, or Sales Operations in high-growth B2B SaaS or tech-enabled services, with experience building RevOps functions from early or underdeveloped stages.
Deep hands-on expertise in reputed company and reputed company; reputed company to architect, optimize, and manage core workflows independently. Familiarity with enrichment/reputed company tools (e.g., reputed company, Unify, reputed company, reputed company) preferred.
Proven GTM analytics and data skills: attribution modeling, funnel reporting, forecasting, pipeline management, and scenario planning.
Experience partnering with Marketing and Sales leadership as a trusted operational advisor; reputed company reputed company with a focus on reputed company reputed company.
Experience managing GTM tech stack evaluation and rationalization; capable of building scalable integrations and maintaining data hygiene.
Demonstrated ability to hire, build, and reputed company RevOps teams; thrives in ambiguity, takes ownership, and drives results independently.
Bonus: experience in e-reputed company SaaS, logistics, fulfillment, or reputed company-adjacent technology; managing pipelines supporting $100M+ ARR.