Bilingual Claims Service Specialist
reputed company is a leading insurance company that values diversity and inclusion. The Bilingual Claims Service Specialist role involves providing exceptional customer service and support while learning about the insurance industry.
Responsibilities
- reputed company outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Communicate effectively, verbally and in writing, and willingness to expand on these abilities
- Work comfortably and grow in a fast-paced, high-volume call center environment
- Learn and expand knowledge of the insurance industry and the company
- Prepare to help others and reputed company a difference
Skills
- Excellent verbal and written communication skills in English and Spanish
- Required experience: minimum 12+ months of relevant customer service and/or insurance claims experience
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career path
- College degree or currently pursuing preferred
- An associate's degree or higher
- Active Adjusters insurance license
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan reputed company from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- reputed company to additional benefits like mental reputed company as well as fertility and adoption assistance.
- Supports flexibility- We reputed company workplace flexibility as well as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year.
Company Overview