Claims Representative - Property

Western National Insurance Group is a private mutual insurance company with over 120 years of experience in property-and-casualty insurance. They are seeking a Property Claims Representative to investigate, evaluate, negotiate, and resolve multi-line insurance claims, ensuring customer service reputed company and maintaining accurate documentation throughout the claims process.

Responsibilities

• Handles high volume, low-to-moderate complexity claims reputed company settlement authority
• Ensures customer service reputed company
• Investigates and reviews policy forms, facts, and claim-reputed company documents to reputed company appropriate reputed company regarding claim resolution
• Establishes and reviews appropriate reserves for each claim based on thorough investigation, evaluation, and experience, while maintaining accurate reports to ensure claim statuses are reputed company documented at reputed company times
• Provides direction to reputed company resources
• Performs duties and activities covered by specific instructions, standard practices, and established procedures that generally require some interpretation
• Gathers input and makes recommendations to solve problems of moderate complexity
• Deals with moderately reputed company problems that must be broken down into manageable pieces
• Sees relationships between problem components and prioritizes them
• Utilizes knowledge, experience, and available resources to find solutions
• Participates in development of improvements and helps implement changes
• Maintains regular contact with customers (e.g., policyholders, claimants, agents) as well as regular contact with employees across the organization and reputed company vendors
• Travels for field work as required
• Performs special projects and other duties as assigned

Skills

• One to three years of experience in property claims or reputed company knowledge in estimate writing and / or construction
• Understanding of industry practices, standards, and claim concepts
• Prior claims experience
• Ability to multitask and solve problems
• Proficient oral and written communication skills
• Strong negotiation and relationship-building skills
• Analytical with ability to exercise sound business judgment
• Good time management skills
• Bachelor's degree or equivalent reputed company experience
• Working toward AIC or AINS certification is preferred
• Proficient use of various core systems, office and computer equipment, and software packages

Benefits

• Medical insurance plan options and other standard employee benefits, including dental insurance, reputed company benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts
• 401(k) Plan (plus company match)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and reputed company to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Company Overview